Wesco is hiring Associate Engineer in the location Pune. Candidates having minimum 1 year of experience supporting network and AV operations are eligible to apply.
Wesco is inviting online application for candidates for the position of Associate Engineer in the location Pune. Candidates with ability to managed MS O365, MFA and other application management at administrative level are preferred for this job.
The expected salary range from ₹23 Lakhs per year for freshers and ₹25 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Wesco is hiring Associate Engineer :Job details
| Role | Associate Engineer |
| Qualification | Bachelor’s Degree – Engineering |
| Experience | 1 year |
| Salary | 23L-25L per year |
| Location | Pune |
| Website | www.wesco.com |
Who is eligible for the position of Associate Engineer at Wesco?
Candidates with following qualifications are eligible for the position
- Bachelor’s Degree – Engineering or related discipline required; Master’s Degree preferred
- Minimum 1 year of experience supporting network and AV operations
- 1 year required delivering support in ethernet technologies and conceptsNetwork routing & switching
- Ability to apply principles, theories, and concepts, as well as knowledge or related networking/AV disciplines
- Ability to managed MS O365, MFA and other application management at administrative level
- Possess a customer-centric mindset
- Possess strong computer skills, including proficiency with Microsoft Office Outlook, Word, Excel, and PowerPoint
- Excellent oral and written communication Interact with individuals to provide needed information
- Timely response to client and internal peers
- CCNA or JNCIA Certification preferred
What are the responsibilities of Associate Engineer at Wesco?
- Resolve issues in a timely manner using customer-facing and internal documentation on best practices.
- Troubleshoot flowcharts, training materials and FAQs to ensure consistent customer experience.
- Communicate with engineering, applications engineering, technical services, and quality assurance divisions of any problems, software bugs or emerging customer needs.
- Delivers an exceptional level of customer service providing infrastructure support.
- Accurately prioritizes, categorizes, tracks and logs calls, tickets, incidents, etc. following client or internal tracking protocols.
- Handles support cases, including troubleshooting of audio, video, and ethernet networking problems.
- Ensures response and resolutions meet the terms of service level agreements.
- Evaluates, identifies, and replicates issues and follows an escalation process to reach desirable outcomes.
- Utilizes customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience.
How to apply for the position of Associate Engineer at Wesco?
You can apply for this job directly through the official Wesco website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Wesco career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
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About Wesco
Wesco International is a leading provider of supply chain solutions, logistics services, and electrical, communications, and utility products. Headquartered in Pittsburgh, Pennsylvania, Wesco serves a broad range of industries, including industrial, construction, utility, and commercial sectors, by delivering a comprehensive portfolio of products and services. The company focuses on streamlining procurement, reducing costs, and improving operational efficiency for its customers.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
