Walk in interview at HCL Tech | Chat and Email Support | 6th-10th Nov

Walk in interview at HCL Tech, HCL Tech is inviting eligible candidates for direct walk in interview in Gurgaon, Noida, Chennai, Bangalore for the job role of Chat and Email Support. The walk in interview will be conducted on 6th-10th Nov 2024, candidates with any Graduate degree with experience of 1-5 years are eligible to apply. More details about the job are provided below.

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HCL Technologies, commonly known as HCL Tech, is a leading global technology company headquartered in Noida, India. Established in 1976, HCL Tech has emerged as one of the largest IT services firms in the world, with operations spanning across various industries and geographies. The company offers services, including software development, infrastructure management, engineering services, cybersecurity, and digital transformation solutions. HCL Tech serves clients across diverse sectors, including banking, healthcare, retail, manufacturing, and telecommunications, helping them navigate the complexities of the digital age and achieve their business objectives.

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Walk in Interview at HCL Tech: Job details

RoleChat and email support
QualificationAny Graduate
Experience1-5 years
LocationGurgaon, Noida, Chennai, Bangalore

Qualification & Work Experience:

  • 1-5 years of Experience (In Email / Chat Support)
  • Any Graduate.

Perks & Benefit:

  • Shift timings – Rotational Shifts
  • Working days – 5 days (Work from Office)
  • Week Offs – Sat-Sun Fix off
  • Cab Facility – Both Side
  • Full Time Employment.

Job Description:

  • Troubleshoot and resolve simple/medium/complex Ad Serving issues over email provide accurate resolutions
  • Ensure all individual metric goals set are met (ex CSAT, TRT(Total Resolution Time))..etc
  • Escalating the issues in a timely manner and work at a fast pace
  • Investigate and follow-up appropriately, or make judgments and escalate when necessary.

Skill requirement:

  • Basic understanding of HTML, Javascript & CSS.
  • Knowledge of Technical Troubleshoot
  • Strong analytical skills
  • Proficient in English writing and speaking skills
  • Good spontaneous chat etiquettes.
  • Should willing to work in Night shifts.

Nice to have:

  • Experience in Digital Marketing and Campaign Management is an advantage but not a must have
  • Interact with clients to execute campaigns, help in campaign performance inquiries, reporting, forecasting etc.

*Do not carry any laptop, pen drive, any storage devices or any electronic item*

Walk in details

How to Apply for Walk in Interview at HCL Tech?

Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.

  • Carry 1 Updated Resume & 1 ID Proof

Walk in Interview at HCL Tech: FAQ

What is the salary of a Chat and email support at HCL Tech?

The estimated take home salary of a Chat Support Executive at HCLTech ranges between ₹19,998 per month to ₹21,661 per month in India.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.

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