Aircall Work From Home Jobs, Aircall is offering remote work opportunity for candidates having working knowledge of SQL and advanced Spreadsheet functionality and of Python or Java and experience with both are eligible to apply.
Aircall is inviting online application for graduate candidates for the position of Support Operations. Candidates having experience with a major Project Management tool, experience with a backend development language such as Python, Java JavaScript and Experience working with Cloud based infrastructure are preferred for this job.
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The expected salary range from ₹17 Lakhs per year for freshers and ₹18 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Table of Contents
Aircall Work From Home Jobs :Job details
| Role | Support Operations |
| Qualification | Graduate |
| Experience | 1+years |
| Salary | 17L-18L per year |
| Location | Remote |
| Website | wwww.aircall.com |
Who is eligible for the position of Support Operations at Aircall?
Candidates with following qualifications are eligible for the position
- Experience working in a Fully remote environment with a Global team.
- Working knowledge of SQL and advanced Spreadsheet functionality.
- Working knowledge of Python or Java and experience with both.
- Ability to review changes to technical documentation and validate them.
- Experience working in an Agile environment
- Knowledge of troubleshooting, security, and deployment practices.
- Experience with a major Project Management tool.
- Experience with Jira would.
- Experience with a backend development language such as Python, Java JavaScript
- Hands-on experience of Zendesk.
- Experience working with Cloud based infrastructure.
What are the responsibilities of Support Operations at Aircall?
- Regularly review tickets assigned, critically evaluating the request and determining appropriate solutions.
- Carry out investigations into bug reports from the team on the IT tools being used.
- Review and refine requirements documentation, and eliminate uncertainty
- Complete and refine reports for metric requests in collaboration with our Data Analyst.
- Maintain and update documentation on solutions and information systems.
- Carry out audits of our information systems.
- Develop technical solutions using a variety of coding languages such as JavaScript/ECMA, Python, SQL, Java depending on the task at hand.
- Complete spikes on various elements and prepare detailed reports.
- Ensure all tasks are completed with Security, best practices and broader context at hand.
- Implement solutions in a testing environment and ensure they are correctly operating before moving these to production.
How to apply for the position of Support Operations at Aircall?
You can apply for this job directly through the official Aircall website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Aircall career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
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About Aircall
Aircall is a cloud-based phone system designed for businesses, enabling seamless communication and collaboration. Specializing in voice solutions, Aircall integrates with a variety of CRM and helpdesk tools, making it ideal for customer support and sales teams. The platform offers advanced features like call routing, analytics, and call recording, ensuring teams can manage their communications effectively from anywhere.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
