Unilever is hiring Customer Service Officer | 8.9LPA | 2+years | Apply Now

Unilever is hiring Customer Service Officer in the location Chennai. Candidates having minimum 2 years of Experience in Channel Sales are eligible to apply.

Unilever is inviting online application for any graduate candidates for the position of Customer Service Officer in the location Chennai. Candidates with at least 2 years of experience in Channel Sales are preferred for this job. Unilever provides Hybrid mode for this role.

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The expected salary starts from 8.9 L per year. Skills required, Application procedure and more details about the job are provided below.

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Unilever is hiring Customer Service Officer: Job details

RoleCustomer Service Officer
Qualification Graduate
Experience 2+years
Salary8. 9LPA
Location Chennai, Remote
Websitehttps://www.unilever.com

Who is eligible for the position of Customer Service Officer at Unilever?

Candidates with following qualifications are eligible for the position

  • Required a Minimum Fulltime Graduation
  • Minimum 2 years of Experience in Channel Sales.
  • Excellent in ROI Calculations & RS Distribution Management
  • Should be well-versed with RS appointment & Sales Planning
  • Conducting promotional activities & execution
  • Knowledge of MS-Office particularly Excel
  • Decent Communication in English and Local language is desired.

What are the Responsibilities of Customer Service Officer at Unilever?

  • Achieve sales targets through personal selling (visiting market) and driving the distribution system.
  • Managing the distributor system in terms of both front-end and back-end infrastructure.
  • Systematically analyse, extract and use MIS reports to identify possible gaps and opportunities to improve execution and performance in your respective geography.
  • Negotiate with distributors and develop his people on managing customers to obtain more business.
  • Cultivate and leverage relationships with trade to strengthen our market position. Further, use the same the generate and provide market feedback and reports to the branch office.
  • Analyse how to improve the competitive position in the market through improved customer service.
  • Monitor systematically the performance of the distributor and distributor’s sales team and take corrective action (infrastructure gaps).

For more information you can also read:

What is Customer Support Executive?

How to apply for the position of Customer Service Officer at Unilever?

You can apply for this job directly through the official Unilever website through the link provided above or you can click on the apply link provided below.

  • On clicking the link below, you will be redirected to the official Unilever career webpage.
  • Click on the “Apply” button on the official website.
  • Enter your details as requested and upload your resume and submit the application
Important Link
Apply Now for the position of Customer Service Officer at Unilever

About Unilever

Unilever is a global consumer goods company that produces a wide range of products in the areas of food and beverages, cleaning agents, beauty, and personal care. Founded in 1929, Unilever operates in over 190 countries and owns many well-known brands such as Dove, Knorr, Lipton, Axe, and Hellmann’s. The company is committed to sustainability and social responsibility, with initiatives focused on reducing environmental impact, supporting fair trade, and improving health and well-being worldwide.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.

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