PWC is hiring Service Desk Agent in the location Gurgaon. Candidates having 1+years of work experience are eligible to apply.
PWC is inviting online application for candidates for the position of Service Desk Agent in the location Gurgaon. The expected salary of Service Desk Agent at PWC ranges from ₹2.5 Lakhs per year for freshers and ₹3 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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PWC is hiring Service Desk Agent :Job details
| Role | Service Desk Agent |
| Qualification | BBA, MBA, B.Com, M.Com |
| Experience | 1+ years |
| Salary | 2.5L-3L per year |
| Location | Gurgaon |
| Website | www.pwc.com |
Who is eligible for the position of Service Desk Agent at PWC
- Preferred skill sets:Finance, handle finance queries
- Years of experience required:1+ years
- Education qualification:BBA, MBA, B.Com, M.Com
- Required SkillsHelp Desk Support, ServiceNow Platform
- Optional SkillsFinance
What are the responsibilities of Service Desk Agent at PWC?
- Process service requests submitted by end-users for the finance domain.
- Follow predefined workflows and procedures to fulfill service requests accurately and efficiently within established SLAs.
- Provide guidance and assistance to end-users on how to submit service requests and utilize self-service features available through the ServiceNow portal.
- Deliver exceptional customer service by actively listening to end-users, empathizing with their concerns, and providing clear and courteous communication throughout the support process.
- Manage end-user expectations regarding issue resolution timeframes, service availability, and potential workarounds or temporary solutions.
- Strive to achieve high levels of customer satisfaction through prompt resolution of issues and proactive communication to prevent recurrence.
How to apply for the position of Service Desk Agent at PWC?
You can apply for this job directly through the official PWC website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official PWC career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
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| Apply Now for the position of Service Desk Agent at PWC |
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About PWC
PricewaterhouseCoopers (PwC) is one of the world’s largest professional services networks, providing a wide range of advisory, assurance, and tax services to clients across various industries. Established in 1998 through the merger of Price Waterhouse and Coopers & Lybrand, PwC has grown into a global powerhouse with a presence in over 155 countries and territories. The company offers expertise in areas such as audit and assurance, consulting, tax advisory, and digital transformation, helping clients navigate complex business challenges and capitalize on opportunities for growth and innovation.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
