Jobs Opportunity at Jio, Jio is inviting online application from Any Graduates freshers / Experienced for Customer Service and other roles in Various locations Across India.
Candidates having 12 Pass, Any Graduate, Commerce Graduate and Technical or Engineering Graduates are eligible to apply for various roles in Jio.
The expected salary range from ₹3 Lakhs per year for freshers and ₹6 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
Table of Contents
Jobs Opportunity at Jio :Job details
| Role | Customer Service and other Roles |
| Qualification | 12 Pass, Any Graduate, Commerce Graduate and Technical or Engineering Graduates |
| Experience | 0-3 years |
| Salary | 3L-6L per year |
| Location | Across India |
| Website | https://www.jio.com/ |
Who is eligible for the position of Customer Service at Jio?
Candidates with following qualifications are eligible for the position
- Speak local language
- Basic computer knowledge
- Problem solving skills
- Customer focus
- Technical orientation
- Attention to detail
- Service mindset
What are the responsibilities of Customer Service at Jio?
- Manage all customer interactions as rostered within parameters
- Demonstrate ownership on calls when contacted by customer
- Respond to all customers in appropriate tone and language
- Offer a solution-based approach for all customer interactions
- Educate the customer at every given possible opportunity
- Ensure updation of product, system, process and policy knowledge
- Adhere to rostered timing, scheduled shifts and activities
- Capture customer details and data relevant to the call or service
- Resolve customer queries within agreed timelines
- Manage outbound campaigns as per business requirement
- Increase, develop and retain customer base through relationship building and service
- Follow all contact center policies, procedures, code of conduct and
- legislative requirements
| For more information on Roles and Responsibilities of Customer Support Executive: What is a Customer Support Executive? |
How to apply for the position of Customer Service at Jio?
You can apply for this job directly through the official Jio website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Jio career webpage.
- Click on the “Apply Now” button on the official website.
- Enter your details as requested and upload your resume and submit the application
| Important Link |
| Apply here for Customer Service and Other Roles at Jio |
| Apply for the latest jobs |
| Walk in interview at EXL – Accounting & Tax – freshers – Click here Walk in interview at Solar Industries – Production Incharge – Freshers GM Modular is hiring Junior Executive – Freshers – Click here |
About Jio
Jio Infocomm Limited is a telecommunications giant in India. It is a subsidiary of Reliance Industries Limited, one of India’s largest conglomerates. Jio revolutionized the Indian telecom industry by launching its 4G LTE network in 2016, offering affordable data and voice services that significantly expanded internet accessibility for millions of people. The company is now one of the largest telecom operators in India, disrupting the market and prompting a digital transformation across the country.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
