Walk in interview at Alorica, Alorica is inviting eligible candidates for direct walk in interview in Bengaluru for the job role of Customer service Non voice. The walk in interview will be conducted on 24th-28th September 2024. More details about the job are provided below.
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Alorica is a multinational Business Process Services company, providing a range of services such as customer service, sales, technical support, and back-office operations for businesses across various industries. The company is one of the largest customer experience outsourcing providers in the world, with a presence in multiple countries around the world. The company leverages innovative technology and a highly skilled workforce to deliver exceptional customer service and support to its clients’ customers. Alorica’s comprehensive suite of services includes multichannel customer engagement, digital transformation, analytics, and automation, enabling businesses to enhance customer satisfaction, reduce costs, and drive revenue growth.
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Table of Contents
Walk in Interview at Alorica: Job details
| Role | Customer service Non voice |
| Qualification | Graduation not required |
| Experience | 0-4 years |
| Location | Bengaluru |
Job Description:
- Provide customer support and resolve customer queries on call and chat
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidates should be flexible to work in 24*7 environments (US Shift).
Key Qualifications & Skills Required:
- The candidate should have good command over English – fluency in spoken and written English, customer service skills and high energy levels.
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
- Should be a quick learner and self-motivated.
Core Competencies:
- Pleasant, professional, and courteous personality.
- Excellent Problem Solving and Customer Service Skills
- Ability to think creatively and should have a positive attitude.
- Strong analytical & Interpersonal skills.
Interview details:
- i. Harver Test
- ii. HR Round
- iii. Assessmentiv.
- iv. Op’s Round
Benifits:
- Life Insurance and Medical Insurance.
- ii. Night Shift Allowance + Incentives.
| For more information on Roles and Responsibilities of Customer Support Executive: What is a Customer Support Executive? |
Walk in details
| Bengaluru- Customer service Non voice- 0-4 years |
| Date & time 10th Sep – 13th Sep, 9.30 AM – 3.00 PM Venue No 51-64, 5A, A Wing, Block 12, Pritech Park Sez, Suvery, 4, Bellandur, Bengaluru, Karnataka 560103, India Contact HR Dedeepya (9606156274) |
How to Apply for Walk in Interview at Alorica?
Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview at Alorica: FAQ
What is the salary of a Customer service Non voice at Alorica?
The salary of a Customer service Non voice at Alorica can range between ₹ 2.5-3.5 Lacs P.A.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
