Egnyte Work From Home Jobs – Technical Support Engineer | 15L-17L | Apply Now

Egnyte Work From Home Jobs, Egnyte is offering Remote Work opportunities to Graduates Freshers/Experienced for the role of Technical Support Engineer. Apply link, job requirements and all other details are provided below.

Egnyte is inviting online application for the role of Technical Support Engineer. Candidates with Excellent customer engagement and communications skills and Familiarity with Support Ticket, Call Center, and Knowledge Based Systems are eligible for this job. The expected salary for Technical Support Engineer at Egnyte lies between ₹ 15 Lakhs to ₹17 Lakhs per year.

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Egnyte Work From Home Jobs: Job details

Role IT Support Engineer
Qualification Graduate
Experience Freshers
Salary 15L-17L per year
Location Remote
Website www.egnyte.com

Who is eligible for the position of Technical Support Engineer at Egnyte?

Candidates with following qualifications are eligible for the position

  • Excellent customer engagement and communications skills
  • Familiarity with Support Ticket, Call Center, and Knowledge Based Systems
  • Minimum three years of experience in SaaS support
  • Experience in administering Windows 10, Mac OS and Linux (any distribution)
  • Experience in administering Windows Servers (2016, 2019)
  • Proficiency with Microsoft Office products

What are the Responsibilities of Technical Support Engineer at Egnyte?

  • Provide technical support to Egnyte’s clients and partners
  • Provide support via e-mail, phone and Zoom
  • Work effectively and professionally with users who span from IT, business users, partners and executives
  • Provide a workable solution that addresses client issue based on their use case
  • Master Egnyte’s product capabilities and serve as the subject matter expert within the support organization
  • Work with Product Management, Engineering and Sales to effectively take issues to resolution
  • Participate in testing of new and updated products and provide feedback
  • Write technical documents such as service and product FAQ’s, guides, and manuals.

How to apply for the position of Technical Support Engineer at Egnyte?

You can apply for this job directly through the official Egnyte website through the link provided above or you can click on the apply link provided below.

  • On clicking the link below, you will be redirected to the official Egnyte career webpage.
  • Click on the “Apply” button on the official website.
  • Enter your details as requested and upload your resume and submit the application.
Important Link
Apply Now for the position of Technical Support Engineer at Egnyte

About Egnyte

Egnyte is a leading provider of cloud content collaboration and governance solutions, enabling businesses to securely manage and share files across teams and devices. Its platform combines the ease of cloud file storage with robust data security, compliance, and governance features, making it ideal for organizations in highly regulated industries. Egnyte allows businesses to control access, monitor file usage, and ensure compliance with data regulations, while offering seamless integration with popular tools like Microsoft Office, Google Workspace, and more.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.

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