Walk in interview at Chargeback Gurus | Associate | 6th September

Walk in interview at Chargeback Gurus, Chargeback Gurus is inviting eligible candidates for direct walk in interview in Chennai for the job role of Associate. The walk in interview will be conducted on 6th September 2024, candidates with any Graduate degree with experience of 0 years are eligible to apply. More details about the job are provided below.

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Chargeback Gurus is a leading provider of chargeback management and prevention services, specializing in helping businesses reduce and recover losses from chargebacks and disputes. With a comprehensive approach that combines advanced analytics, industry expertise, and proactive strategies, the company offers tailored solutions for e-commerce, retail, and financial institutions. Chargeback Gurus focuses on identifying the root causes of chargebacks, implementing effective dispute resolution processes, and providing actionable insights to prevent future occurrences. Their services help businesses improve profitability, protect their reputation, and enhance customer satisfaction by minimizing the impact of chargebacks on their operations.

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Walk in Interview at Chargeback Gurus: Job details

RoleAssociate
QualificationAny Graduate
Experience0 years
LocationChennai

Duties and Responsibilities:

  • Work in the Business Operations team to service top US clients to fight, prevent and recover revenue lost due to chargebacks.
  • Review cases due to credit card fraud and investigate the case to find a solution.
  • Processing and disputing credit card charge backs and inquiries to recover funds – including investigations of Chargebacks and communications with external partners.
  • Engaging with both internal and external stakeholders to assist with investigation to root cause of losses.
  • Tracking and maintaining fraud incident reports and other related analysis.
  • Work with clients to collect and document information that may be used in resolving outstanding disputes.
  • Ensure that all chargeback activities are handled in accordance with regulatory requirements.
  • Compile the figures from various databases to build the team monthly chargeback report.
  • Validating chargeback report by utilizing internal and external software systems.
  • Providing support for special projects as required.
  • Ensuring adherence to quality parameters.
  • Analyze and develop service improvement strategies in response to client feedback.
  • Support in complaint monitoring and effective and timely complaint resolution.

Job Requirements:

  • Good knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint and PDF and ability to run reports and analyze large data sets.
  • Be a good team player and collaborate well with others with respect and dignity.
  • Good verbal and written communication skills.
  • Ability to interact with client and team members in a professional and respectful manner.
  • Proven ability to multi-task, handle stressful situations and deadline pressures.
  • Work schedule flexibility an absolute requirement based on business needs of a multi-shift operation.
  • Problem-solving skills. Accuracy and attention to detail.
  • Should be creative, systematic and fast learner.
  • Strong oral and written competence.
  • Eligibility 2023 and 2024 Graduates.
  • Open to night shift.

Walk in details

Chennai- Associate- 0 years
Date & time
6th Sep, 9.00 AM – 11.00 AM

Venue
RR Tower IV,2nd Gate, 5th Floor, Super A 16 & A17, Thiru Vi Ka Industrial Estate, Guindy, Chennai, Tamil Nadu 600032

Contact
Kavitha

How to Apply for Walk in Interview at Chargeback Gurus?

Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.

  • Updated Resume
  • Aadhar card/PAN Card/Any other Govt. ID

Walk in Interview at Chargeback Gurus: FAQ

What is the salary of a Associate at Chargeback Gurus?

The average Chargeback Gurus salary ranges from approximately ₹2,56,545 per year (estimate) for a Process Associate to ₹21,07,191 per year (estimate) for a Product Manager.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.

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