Harris Global Work From Home Jobs, Harris Global is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Customer Success Specialist. Apply link, job requirements and all other details are provided below.
Harris Global is inviting online application for the role of Customer Success Specialist. Candidates with relevant experience in customer success, account management, or a related field are eligible for the position. The expected salary for Customer Success Specialist at Harris Global starts at ₹7 Lakhs per year.
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Harris Global Work From Home Jobs: Job details
| Role | Customer Success Specialist |
| Qualification | Graduate |
| Experience | 0-5 years |
| Salary | 7 LPA |
| Location | Remote |
| Website | https://www.harrisglobal.com |
Who is eligible for the position of Customer Success Specialist at Harris Global?
Candidates with following qualifications are eligible for the position
- Experience: Candidates having relevant experience in customer success, account management, or a related field. This often includes at least a couple of years working in roles where customer interaction and satisfaction were key.
- Technical Skills: Given that Harris Global operates in the IT sector, being tech-savvy is crucial. This might involve familiarity with specific software or systems relevant to customer management.
- Education: While not always explicitly required, a bachelor’s degree in a related field can be advantageous.
- Soft Skills: Strong communication, problem-solving abilities, and the capacity to work well in a team are important for this role. Harris Global emphasizes the importance of a collaborative environment and values candidates who can contribute positively to their team dynamic.
- Proactive and Client-Focused: Harris Global looks for individuals who are proactive in addressing client needs and can build strong, lasting relationships with customers.
What are the responsibilities of Customer Success Specialist at Harris Global?
- Conducting the final Interviews: Create an interview framework that includes questions focused on assessing culture and fitment. These questions should explore candidates’ values, working style, teamwork abilities, adaptability, and alignment with the company’s core values.
- Pre-joining Engagement: Implement pre-joining engagement strategies to build rapport and set the stage for a successful onboarding experience.
- Onboarding Support: Assist new hires in their transition by providing guidance, resources, and answering their queries. Help them understand company policies, procedures, and culture to facilitate a smooth onboarding experience.
- Support for Hiring Managers: Collaborate closely with hiring managers to understand their needs, expectations, and challenges. Offer guidance on best practices for managing and developing their teams effectively.
- Identify Employee Support Needs: Assess the progress and performance of new hires and identify areas where additional support may be required. Provide constructive feedback to both new hires and hiring managers to address any gaps and promote improvement.
- Performance Tracking: Implement performance tracking mechanisms to monitor and evaluate employee performance. Create and maintain performance dashboards (30-60-90 day) which will provide more insights to hiring managers and GBS management.
| For more information on Roles and Responsibilities of Customer Support: What is Customer Support Executive? |
How to apply for the position of Customer Success Specialist at Harris Global?
You can apply for this job directly through the official Harris Global website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Harris Global career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
About Harris Global
Harris Global Business Services is a prominent player in the software industry, specializing in providing mission-critical solutions across various sectors, including healthcare, utilities, and public safety. As part of Constellation Software Inc., Harris Global focuses on delivering high-quality software products and services that enhance operational efficiency and meet the unique needs of its clients. The company is known for its customer-centric approach, leveraging innovative technology to develop tailored solutions that drive growth and improve business outcomes.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
