Nutanix is hiring Customer Service Advocate in the location Bangalore. Any Graduates candidates are eligible to apply.
Nutanix is inviting online application for any graduate candidates for the position of Customer Service Advocate in the location Bangalore. Candidates with at least 2+ years of experience in customer facing role are preferred for this job.
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The expected salary is₹7.2L per year. Skills required, Application procedure and more details about Nutanix Customer Service Advocate job are provided below.
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Nutanix is hiring Customer Service Advocate: Job details
| Role | Customer Service Advocate |
| Qualification | Any graduate |
| Experience | 2+years |
| Salary | ₹7.2LPA |
| Location | Bangalore |
| Website | https://www.nutanix.com |
Who is eligible to apply for the position of Customer Service Advocate at Nutanix?
Candidates with following qualifications, skills and experience are eligible to apply for this position at Nutanix.
- Candidates with 2+ years of experience in customer-facing role.
- Good verbal and written communication skills, problem-solving skills, customer service and interpersonal skills.
- Passion & ability to adapt to a fast-paced environment, learning new things, while never being satisfied with the status quo.
- Experience with delivering subscription and usage-based billing solutions.
- Self-driven with a willingness to work in a fast growing company with huge potential.
- Experience in developing and implementing process improvement.
- Experience in collaborating for results.
- Experience with CRM tools.
- Salesforce preferred.
- Highly organised with a personal method to manage multiple competing priorities without falling behind.
- Bachelor’s degree with STEM orientation from an accredited university or college with 1- 3yrs prior experience.
- Prior experience supporting a Support organisation a plus.
What are the responsibilities of Customer Service Advocate at Nutanix?
- Giving timely and quality support to our worldwide customers.
- Analysing all process and systems related support requests (Licensing & subscription requests, Support Portal issues etc.).
- Defining and drive changes to our systems and processes for continual improvement based on the feedback received from our stakeholders.
- Developing and contributing to internal and external knowledge bases.
- Developing process documentation and UAT new feature setup and Issue management.
- Serving as liaison between Systems Reliability Engineers, Sales, Accounts, Management and customer to improve customer service and business productivity.
- Ability to collaborate for results with various stakeholders to get a fruitful and timely solution to customer problem.
- Being a champion for our customers.
- Going above and beyond to support their business and use of the Nutanix product to ensure that we have highly-satisfied customers.
How to apply for the position of Customer Service Advocate at Nutanix?
You can apply for this job directly through the official Nutanix website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Nutanix career webpage.
- Click on the “Apply Now” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
About Nutanix
Nutanix is a leading enterprise cloud computing company that specializes in hyper-converged infrastructure (HCI) solutions. Headquartered in San Jose, California, Nutanix offers a platform that integrates compute, storage, networking, and virtualization into a single, scalable solution, simplifying data center operations and enabling businesses to build and manage private, hybrid, and multi-cloud environments.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
