Infosys Recruitment July 2024, Infosys is hiring Any Graduates for the roles of Process Executives and Service Desk in Hyderabad, Nagpur, and Bangalore.
Infosys is conducting Walk in Interviews to hire candidates with 1 – 4 years of experience from 15 July to 20 July 2024. Candidates with BSc, BCom, BCA, BE/BTech degree are eligible to apply for Service Desk role and Any Graduates can apply for Process Executive. More details on Infosys Careers are provided below.
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Infosys BPM (Business Process Management) is the business process outsourcing arm of Infosys, one of India’s largest and most renowned IT services companies. The company operates globally, serving clients across various industries, including finance, healthcare, retail, and telecommunications. Leveraging advanced technologies, such as automation, artificial intelligence, and analytics, Infosys BPM focuses on enhancing operational efficiency, optimizing business processes, and driving innovation for its clients.
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| Infosys Job Openings India: Job Description | ||||
|---|---|---|---|---|
| Role | Service Desk, Process Executive | |||
| Qualification | Any Graduate, BSc, BCom, BCA, BE/BTech | |||
| Experience | 1 – 4 years | |||
| Location | Hyderabad, Nagpur, Bangalore | |||
| Website | www.infosys.com | |||
Walk-in-Interview Details
Customer Support – Hyderabad
Job Description
- Excellent communication skills to attend and resolve client issues through various channels.
- Experience in using ticketing tools such as Service now, Remedy, control M will be preferred
- Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value
| Hyderabad – Customer Support – (1-2 years) | ||||
|---|---|---|---|---|
| Date & Time 17th July – 18th July, 10.00 AM – 1.00 PM Venue Contact |
Process Executive – Nagpur, Bangalore
Job Description
- Executes transactions as per prescribed guidelines and timelines and follows all predefined procedures to meet SLA target and to ensure that the performance parameters are met.
- Executes transactions as per prescribed guidelines and timelines such as verifying documents, processing bills, analysis of data, responding to complaints/queries on mail, interacting with vendors for order management depending on the process
- Executes client transactions i.e. attends to the transactions, verifies basic information, and closes customer query /issue as per defined SOP/ parameters prescribed; Ensures appropriate documentation of the upshot from the last transaction on the clients account
- Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
- Build rapport with customers through active listening, effective communication, and attention to detail.
- Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
Nagpur – Process Executive – (1-4 years) Date & Time
18th July – 20th July, 10.00 AM – 1.00 PMVenue
Infosys limited Nagpur SEZ Co- Developer Plot No – 7, sector – special economic zone, Mihan notified area Nagpur, Maharashtra 441108
Contact
Chiranjit
Bangalore – Process Executive – (1-3 years) Date & Time
18th July, 9.30 AM – 12.30 PMVenue
Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078
Landmark: Near Sindhoor Convention Centre
| Nagpur – Process Executive – (1-4 years) | ||||
|---|---|---|---|---|
| Date & Time 18th July – 20th July, 10.00 AM – 1.00 PM Venue Contact | ||||
| Bangalore – Process Executive – (1-3 years) | ||||
| Date & Time 18th July, 9.30 AM – 12.30 PM Venue Landmark: Near Sindhoor Convention Centre |
How to Apply for Infosys Freshers Job Openings India?
- Please carry 2 set of updated CV(Hard Copy).
- Please carry Face Mask.
- Carry any 2 photo Identity proofs (PAN Card/Driving License/Voter ID card/Passport).
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Please carry original ID proof.
Infosys Freshers Job Openings India: FAQ
What is the salary of Process Executive at Infosys?
What is the salary of a Service Desk at Infosys?
What is a walk-in interview?
A Walk-in Interview is a situation in which an interviewee arrives at a location for a job interview with a representative of a company without any prior appointment.
