Canonical Remote Jobs in July 2024. Canonical is offering remote work opportunity to Technical Graduate for the role of Cloud Support Associate Engineer . The estimated salary for this role ranges from 2.5 Lakhs to 21.6 Lakhs per year.
Canonical is inviting online applications from Interested and eligible candidates for the role of Cloud Support Associate Engineer. Interested candidates can apply online on the Canonical Careers official webpage or by clicking on the Apply Now button here. Read below for more details on Canonical Job Vacancies.
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Canonical is a computer software company based in London, England. It was founded and funded by South African entrepreneur Mark Shuttleworth to market commercial support and related services for Ubuntu and related projects. Canonical Ltd. has created and continues to back several projects.
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Canonical Remote Jobs in July 2024: Job Details | ||||
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Role | Cloud Support Associate Engineer | |||
Qualification | Any Technical Graduate | |||
Experience | 1+ Years | |||
Location | Work From Home | |||
Website | www.canonical.com |
Job Description
Responsibilities
- Work from your remote home office and provide technical support for employees.
- Be available to take ownership of new cases via telephone, email and web
- Act as an internal customer advocate keeping them updated in a timely manner
- Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
- Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
- Draft and distribute technical notices for internal and external communication.
- Prioritise your work in order to accomplish the most important and urgent tasks first
- Keep on learning as our products and services grow and evolve
- Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
- Maintain regular communication and information exchange with the rest of the team, locally and remotely
- Identify and suggest any opportunities to provide a better service
- Participate in a regular weekend working rotation.
Skills Required
- Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
- Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
- Experience with Linux server administration
- Strong knowledge of Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
- Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)
- Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
- Strong written and verbal English communication skills
- Ability to travel
How to Apply for Canonical Remote Jobs in July 2024?
- Click on the Apply Now button on the official career page.
- Fill in the details and Click “Submit” button.
Click here to apply for Cloud Support Associate Engineer at Canonical