Genpact Virtual Recruitment Drive, Genpact is conducting a virtual interview for the role of Customer Support (Voice/ Non Voice and Chat), Life Insurance, O2C Collections, Wealth Management Roles and Technical Roles. Zoom ID, job requirements and all other details are provided below.
Genpact is hiring candidates with Any graduate degree in any field (except Law), Engineering and technology will be preferred in some roles with 0-8 years of experience in multiple location Gurgaon, Hyderabad, Ahmedabad, Bangalore, Pune. The expected salary for Customer Support at Genpact lies between ₹ 1 Lakhs to 6.4 Lakhs per year.
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Genpact Virtual Recruitment Drive: Job details
| Role | Customer Support (Voice/ Non Voice and Chat), Life Insurance, O2C Collections, Wealth Management Roles and Technical Roles |
| Qualification | Any Graduate, B. Com /BBA/ M. Com / MBA (Finance), BE, BTech |
| Salary | ₹ 1 Lakhs to 6.4 Lakhs per year. |
| Experience | 0-8 years |
| Location | Gurgaon, Hyderabad, Ahmedabad, Bangalore, Pune |
What are the Responsibilities of Voice Process at Genpact?
The responsibilities of a voice process at Genpact are
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
What Skills Required for the role of Voice Process at Genpact?
The Skills required for a Voice Process are
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
| Gurgaon – Voice Process – 0-3 years |
| Date & Time 11th November, 04:00 PM to 05:30 PM Zoom ID: https://genpact.zoom.us/j/9708454798 |
| Ahmedabad – Non Voice Process – 0 years |
| Date & Time 11th November, 12.00 PM – 2.00 PM Zoom ID: https://genpact.zoom.us/j/2344316691 |
| Hyderabad – Technical Support Roles – 0-2 years |
| Date & Time 11th November, 11.30 AM – 1.00 PM Zoom ID: https://genpact.zoom.us/j/8309962994 |
| Bangalore – O2C Collections – 2-7 years |
| Date & Time 11th November, 11.00 AM – 1.00 PM Zoom ID: https://genpact.zoom.us/j/2020262622 |
| Pune , Bangalore – Wealth Management Roles – 2-7 years |
| Date & Time 11th November, 11.00 AM – 1.00 PM Zoom ID: https://genpact.zoom.us/j/6484157891 |
| Gurgaon – Life Insurance – 0-5 years |
| Date & Time 11th November, 1PM-2:30PM Zoom ID: https://genpact.zoom.us/j/3664414165 |
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How to apply for Genpact Virtual Recruitment Drive?
Candidates can directly attend the Virtual Interview from their home. There is no need to register for the interview. However, candidates must have a smartphone or computer with a mic and a working webcam with a stable internet connection for the interview. Also, candidates must install Zoom App to attend the interview.
Click on the Zoom link to attend the interview.
About Genpact
Genpact is a multinational BPO services firm that specializes in digital transformation, outsourcing, and business process management. The company has operations spanning more than 30 countries. Genpact offers an exhaustive range of services, including finance and accounting, procurement, supply chain management, analytics, and digital solutions, catering to clients across various industries such as banking, insurance, healthcare, manufacturing, and technology.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
Hi,
I’ve experience of 7+ years as Technical support in Amazon. I’ve missed to apply for this job opportunity, I was not expecting it to be a zoom meeting interview.
If you could allow me a to go through quick interview for me to quickly share my Job experience, that’d be great.
Don’t worry on 11 nov there again will be a zoom meeting.