Pearson work From Home Jobs, Pearson is offering Remote work opportunity to candidates for the role of Customer service technical support administrator. Candidates with any Graduate degree are eligible to apply.
Pearson is inviting online application for candidates for the position of Customer service technical support administrator in Remote location. The expected salary of Customer service technical support administrator at Pearson ranges from ₹6L per year for freshers and ₹7L per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Pearson Work From Home Jobs : Job details
| Role | Customer service technical support administrator |
| Qualification | Graduate |
| Experience | Freshers |
| Location | Remote |
| Salary | 6L-7L PA |
| Website | www.pearson.com |
Who is eligible to apply for the position of customer service Technical support administrator at Pearson?
- Passion for customer service and find joy in helping others succeed.
- Has a patient, positive, compassionate, and friendly demeanor.
- Thrive working with a team and technology.
- Eagerness to learn and willing to adapt to situations as business needs change and demand for service grows.
- Proficient standard technology including Windows, Microsoft 360 OneDrive, Excel, Word, and other related applications.
- Conflict management skills; diplomatic and sees feedback as an opportunity for growth.
- Time management skills; can quickly and effectively adapt to changes.
- Ability to deal with ambiguity and overcome objections.
- Strong attention to detail.
- Willing and able to work assigned shifts, flexible work arrangements and time off may be limited during specific times due to business demands. All overtime must be approved in advance.
What are the Responsibilities of Customer service technical support administrator at Pearson?
- Technical Support and Troubleshooting  
- Respond to candidate issues by analyzing the situation and performing necessary and appropriate actions to reach a resolution by using internal processes and critical thinking skills.
- Actively demonstrate the application of concepts and guidelines.
- Using an internal case management system to complete tasks and find best solutions for candidates while adhering and upholding client policies and internal procedures.
- Collect essential and relevant information to highlight trends, sharing findings with internal stakeholders to drive solutioning.
- Follow through on commitments and take responsibility for results, effectively prioritizing tasks. Identify and proposes solutions for barriers to leadership.
How to apply for the position of Customer service technical support administrator?
You can apply for this job directly through the official Pearson website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Pearson career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
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| Apply now for the position of Customer support technical support administrator at Pearson |
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About Pearson
Pearson is a global leader in educational services, dedicated to providing high-quality learning resources, assessments, and digital tools for students and educators worldwide. Originally a publishing company, Pearson has evolved into a dynamic provider of digital learning products, including e-textbooks, online courses, and virtual learning environments. Its offerings span K-12 education, higher education, and professional training, helping learners achieve better outcomes in various fields. Headquartered in London, Pearson operates across over 70 countries, supporting millions of learners in developing essential skills and knowledge. Through its focus on personalized and accessible learning, Pearson continues to shape the future of education on a global scale.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
