Finastra is hiring Technical client support in the location Bangalore. Candidates with any Graduate degree are eligible to apply.
Finastra is inviting online application for candidates for the position of Technical client support in the location Bangalore. The expected salary of Technical client support at Finastra ranges from ₹5.54L per year for freshers and ₹ 6.30 L per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Finastra is hiring Technical client support: Job details
| Role | Technical client support |
| Qualification | Graduate |
| Experience | Freshers |
| Location | Bangalore |
| Salary | 5.54 L-6.30 L |
| Website | www.finastra.com |
Who is eligible for the position of Technical client support at Finastra?
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field is often preferred.
- Proficiency in relevant technical areas, like SQL, networking, operating systems (e.g., Windows, Linux), and understanding of APIs.
- Experience with FinTech products or platforms, or similar technical support tools, may be a plus.
- Basic knowledge of financial software and services is usually advantageous.
- Some experience in technical support, client service, or a similar role in the FinTech or software industry.
- Familiarity with troubleshooting software issues, documenting client interactions, and providing technical solutions.
- Strong communication skills for liaising with clients and internal teams.
- Problem-solving ability, as well as patience and attention to detail when handling client issues.
- Adaptability to work with international clients in diverse and potentially high-pressure situations.
- Certifications in relevant software, IT support, or customer service.
- Multilingual skills could be beneficial, depending on the region of support.
What are the Responsibilities of Technical client support at Finastra?
- General Profile: Requires conceptual knowledge of theories, practices, and procedures within a technical job discipline
- Performs standard technical assignments (e.g. bug fixes, database set up and maintenance, issue tracking) and develops deeper understanding of technical concepts
- Works within standardized procedures and practices to achieve objectives and meet deadlines
- Receives technical guidance and direction from more senior level roles
- Entry level to a technical professional career progression.
- Functional Knowledge: Requires conceptual knowledge of theories, practices and procedures within a technical job discipline typically gained through university education or equivalent experience
- Has some exposure to current technologies through course work or internship settings
- Business Expertise: Applies general knowledge of business developed through education or past experience
- Leadership: No supervisory responsibilities; accountable for developing technical contribution and resolving assigned issues
- Problem Solving: Works on problems of defined scope
- Follows standard practice and procedures to solve problems; analyses situations or data; monitors systems
- Follows scripts to trouble shoot and diagnose problems
How to apply for the position of Technical client support at Finastra?
You can apply for this job directly through the official Finastra website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Finastra career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
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About Finastra
Finastra is a leading global provider of financial software applications and marketplaces, headquartered in London, UK. Formed in 2017 through the merger of Misys and D+H, Finastra offers a wide range of solutions that span retail banking, transaction banking, lending, and treasury and capital markets. The company’s innovative platform, FusionFabric.cloud, empowers financial institutions by enabling open innovation, allowing third-party developers to create and integrate new applications seamlessly.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
