Tekion is hiring Customer Support Engineer | 7.4L-15L | Apply Now

Tekion is hiring Customer Support Engineer in the location Bangalore. Candidates having experience as an Application/Product/Customer Support Engineer are eligible to apply.

Tekion is inviting online application for candidates for the position of Customer Support Engineer in the location Bangalore. Candidates with Basic understanding of IoT and software – preferred not mandatory are preferred for this job.

The expected salary range from ₹7.4 Lakhs per year for freshers and ₹15 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.

Tekion is hiring Customer Support Engineer : Job details

Role Customer Support Engineer
Qualification Graduate
Experience Freshers
Salary 7.4L-15L per year
Location Bangalore
Website www.tekion.com

Who is eligible for the position of Customer Support Engineer at Tekion?

  • Experience as an Application/Product/Customer Support Engineer.
  • Ability to learn and master employer-specific software
  • Complex problem solving• Written and verbal communication skills
  • Ability to diagnose & address application issues
  • Basic understanding of IoT and software – preferred not mandatory
  • Candidate should be ready for rotational shift

What are the responsibilities of Customer Support Engineer at Tekion?

  • Taking ownership of customer issues reported and seeing problems through to resolution• Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Ability to understand the application both functionally and technically
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals

How to apply for the position of Customer Support Engineer at Tekion?

You can apply for this job directly through the official Tekion website through the link provided above or you can click on the apply link provided below.

  • On clicking the link below, you will be redirected to the official Tekion career webpage.
  • Click on the “Apply” button on the official website.
  • Enter your details as requested and upload your resume and submit the application
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About Tekion

Tekion is a dynamic technology company transforming the automotive retail industry with its innovative cloud-native platform, Automotive Retail Cloud (ARC). Founded by former Tesla CIO Jay Vijayan, Tekion leverages advanced technologies such as AI, machine learning, and big data analytics to streamline and optimize dealership operations, offering an end-to-end solution for automotive sales, finance, service, and operations management. Tekion’s platform allows dealerships and automakers to connect more seamlessly with customers, enhancing the buying and ownership experience with improved data insights and operational efficiencies.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.

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