Natwest is hiring Customer Service & Operations Analyst in the location Gurgaon. Candidates having understanding of contact Centre operations and performance metrics are eligible to apply.
Natwest is inviting online application for candidates for the position of Customer Service & Operations Analyst. Candidates with Microsoft Office skills, including PowerPoint, Excel and Word are preferred for this job.
The expected salary range from ₹3 Lakhs per year for freshers and ₹4 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Natwest is hiring Customer Service & Operations Analyst : Job details
| Role | Customer Service & Operations Analyst |
| Qualification | B.Com, B.A., BBA or B.Sc |
| Experience | Freshers |
| Salary | 3L-4L per year |
| Location | Gurgaon |
| Website | www.natwest.com |
Who is eligible for the position of Customer Service & Operations Analyst at Natwest?
Candidates with following qualifications are eligible for the position
- Graduate(in the fields of B.Com, B.A., BBA or B.Sc) who’re comfortable working in round-the-clock rotational shifts
- Preferably 2023 and 2024 passed out graduatesExcellent written communication skills
- The ability to convey information in a simple and understandable way
- An understanding of contact centre operations and performance metrics
- Microsoft Office skills, including PowerPoint, Excel and Word
What are the responsibilities of Customer Service & Operations Analyst at Natwest?
- Identifying barriers to performance and coordinating improvements to enhance our efficiency
- Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
- Keeping accurate records of day to day operations, logging incidents and identifying trends
- Reviewing manual or ineffective processes which could be automated or enhanced
- Maintaining a focus on improving our customer service and experiences
How to apply for the position of Customer Service & Operations Analyst at Natwest?
You can apply for this job directly through the official Natwest website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Natwest career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
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About Natwest
NatWest Group, formerly known as The Royal Bank of Scotland Group, is a multinational financial services provider headquartered in Edinburgh, Scotland. The company is one of the largest banking and financial services groups in the United Kingdom and offers a wide range of banking, financial, and insurance products and services to personal, commercial, corporate, and institutional customers.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
