Walk in interview at Omega Healthcare, Omega Healthcare is inviting eligible candidates for direct walk in interview in Bengaluru for the job role of Customer Support Executive. The walk in interview will be conducted on 14th-23rd October 2024. More details about the job are provided below.
Omega Healthcare is a revenue cycle management (RCM) and other healthcare support services company, catering to various segments within the healthcare industry. Established in 2004, Omega Healthcare specializes in medical billing, coding, accounts receivable management, and healthcare analytics. The company combines deep industry expertise with advanced technology solutions to optimize the revenue cycle process for its clients, which include healthcare providers, payers, and pharmaceutical companies
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Walk in Interview at Omega Healthcare: Job details
| Role | Customer support executive |
| Qualification | Graduation not required |
| Experience | 1-3 years |
| Location | Bengaluru |
Role & Responsibilities:
- Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
- Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
- Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
- Be part of all the training session to gain knowledge towards RCM.
- Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions
- Identify the accounts which does not require calling and can be fixed by Analyst to resolve
- Logical thinking to identify the trends, resolve accounts for an error free account
- Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities
- Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
- Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
- Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
- Be part of all the training session to gain knowledge towards RCM.
- Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions
- Identify the accounts which does not require calling and can be fixed by Analyst to resolve
- Logical thinking to identify the trends, resolve accounts for an error free account
- Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary.
Desired candidate profile:
- Minimum 1 Yr Call Center Experience
- Graduates or Under Graduates
- Good communication skills
Perks and benifits:
- Quarterly Incentives
- 5 days a week
- All US holidays along with Indian Holidays
- Very lucrative employee referral policy Desired Candidate Profile.
| For more information on Roles and Responsibilities of Customer Support Executive: What is a Customer Support Executive? |
Walk in details
| Bengaluru- customer support executive- 1-3 years |
| Date & time 14th Oct – 23rd Oct, 9.30 AM – 5.30 PM Venue Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka – 560017 , 080 4155 7333 Contact Bindu C (9611587177) |
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How to Apply for Walk in Interview at Omega Healthcare?
Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview at Omega Healthcare: FAQ
What is the salary of a Customer support executive at Omega Healthcare?
The salary of a Customer support executive at Omega Healthcare can range between ₹ 2-3 Lacs P.A.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
