Amazon is hiring IT Support Associate in the location Bangalore, Mumbai, Delhi. Candidates having 0 months to 18 months of work experience are eligible to apply.
Amazon is inviting online application for Graduate candidates for the position of IT Support Associate in the location Bangalore, Mumbai, Delhi. Candidates with Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools are preferred for this job.
The expected salary range from ₹1.3 Lakhs per year for freshers and ₹6 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Amazon is hiring IT Support Associate :Job details
| Role | IT Support Associate |
| Qualification | Bachelor’s degree/Diploma |
| Experience | 0-8 months |
| Salary | 1.3L-6L per year |
| Location | Bangalore, Mumbai, Delhi |
| Website | www.amazon.com |
Who is eligible for the position of IIT Support Associate at Amazon?
Candidates with following qualifications are eligible for the position
- Bachelor’s degree/Diploma
- 0 months to 18 months of work experience.
- Good communication skills
- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools
- Basic Understanding and troubleshooting skills on Network
What are the Responsibilities of IT Support Associate at Amazon?
- Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support
- Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
- Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
- Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
- This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
- Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
- This role will be working from Bangalore (BLR18) Corporate office.
How to apply for the position of IT Support Associate at Amazon?
You can apply for this job directly through the official Amazon website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Amazon career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
| Important Link |
| Apply Now for the position of IT Support Associate at Amazon Bangalore |
| Apply Now for the position of IT Support Associate at Amazon Mumbai, Delhi |
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About Amazon
Amazon is one of the world’s largest multinational technology companies. The company is known for its relentless focus on customer satisfaction and innovation. The company’s e-commerce platform offers millions of products that can be delivered to customers’ doorsteps with unprecedented speed. Beyond e-commerce, Amazon has expanded into various sectors, including cloud computing with Amazon Web Services (AWS), digital streaming with Amazon Prime Video, and artificial intelligence with products like Alexa.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
