Walk in interview at Ample technologies, Ample technologies is inviting eligible candidates for direct walk in interview in Bengaluru for the job role of Technical support executive. The walk in interview will be conducted on 14th October 2024, candidates with any Graduate degree with experience of 0 -5 years are eligible to apply. More details about the job are provided below.
Ample Technologies is a premier provider of technology solutions and retail services, specializing in offering end-to-end solutions for both individual consumers and businesses. With expertise in the sales and service of premium electronic products, Ample Technologies has established itself as an authorized reseller for leading global brands such as Apple, Dell, and HP. Their service portfolio includes IT infrastructure, audio-visual solutions, and retail management.
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Walk in Interview at Ample technologies: Job details
| Role | Technical support executive |
| Qualification | Any Graduate |
| Experience | 0-5 years |
| Location | Bengaluru |
Responsibilities:
- Greet and direct customers
- Customer service / Front-end customer handling by providing accurate information (e.g. Product repair options, pricing and accessory sales services)
- Answer customers questions about specific products/services
- Troubleshooting technical-related issues and ensuring to resolve the issues within TAT
- Cross-sell products
- Promote accessory sales including add-on packs
- Manage returns of merchandise
- Coordinate with the other departments teams to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Team Leader
- Stay up-to-date with new products/services
- Escalate problems when unable to resolve customer issues
- Adhere to the Ample and Apple compliance
- From time to time complete the required Ample & Apple courses
- Understanding of the retail sales and service process
- Knowledge of computer hardware and software is an added advantage
- Familiarity with consumer behaviour principles
- Knowledge of inventory stocking procedures
- Track record of achieving sales and service quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- Should be technically sound.
- Should be able to handle customer queries and should aim at customer delight
- Self-driven and goal-oriented.
Additionally required the below:
- Listening
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- Product knowledge
- People skills
- Energy level
- Dependability
- General math skills
- Verbal communication
- Job knowledge
Interested candidates can send in their updated resumes 95139 47477 or trupti.shinde@ample.co.in
Walk in details
| Bengaluru- Technical support executive- 0-5 years |
| Date & time 14th Oct, 9.30 AM – 5.30 PM Venue iCare : 612/1, 80 Feet Rd, 4th Block, Koramangala, Bengaluru, Karnataka 560095 Contact Trupti (9513947477) |
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How to Apply for Walk in Interview at Ample technologies?
Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview at Ample technologies: FAQ
What is the salary of a Technical support executive at Ample technologies?
According to Indeed, the average monthly salary for a technical support executive at Ample Technologies is ₹16,679. These salary figures are approximations based on third party submissions to Indeed.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
