American Express is hiring Operations Support in the location Gurgaon. Candidates having attention to detail and ability to maintain a high level of accuracy whilst working under pressure are eligible to apply.
American Express is inviting online application for candidates for the position of Operations Support. Candidates with a high level of numeracy and analytical skills are preferred for this job.
The expected salary range from ₹80,000 per year for freshers and ₹5 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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American Express is hiring Operations Support :Job details
| Role | Operations Support |
| Qualification | B. Com |
| Experience | 0-3 years |
| Salary | 80k-5L per year |
| Location | Gurgaon |
| Website | www.americanexpress.com |
Who is eligible for the position of Operations Support at American Express?
- The successful candidate needs to be an organized, energetic individual with well-developed communication skills.
- A high level of numeracy and analytical skills is required
- Attention to detail and ability to maintain a high level of accuracy whilst working under pressure is essential
- Ability to identify, gather and analyse complex information
- High level of customer focus with excellent problem-solving skills
- Ability to organize and manage to deadlines, adapting your time to changing priorities in order to meet the needs of the department
- Ability to work as part of a team ensuring team goals are achieved
- Business Japanese, Speaking & Writing.
- Minimum JLPT N3
- B.COM Graduate
What are the responsibilities of Operations Support at American Express?
- Utilize Amex internal and external platforms to conduct research to identify relevant Customer / Client accounts to be credited
- Accurately allocate and process payment credits to card accounts within SLAs
- Handle client correspondence via email and re-educate customers on payment behaviours
- Support account balancing / reconciliation activities in collaboration with the accounting team (GFO)
- Handle payment queries, disputes, and investigations for internal and external customers
- Achieve key performance metrics in line with team scorecards
- Adhere to the strict compliance regulations and culture, ensuring controls completed daily
- Identifying opportunities to improve current working practices to drive process enhancements and increase efficiencies
- Escalate any market impacts in a timely manner and keep GPS leadership informed of issues
- Develop and maintain strong relations with stakeholders/colleagues across geographies and organizational levels
How to apply for the position of Operations Support at American Express?
You can apply for this job directly through the official American Express website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official American Express career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
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About American Express
American Express, also known as Amex, is a multinational financial services company known for its charge cards, credit cards, and traveler’s cheque services. The company is a provider of premium financial products and services to individuals, businesses, and merchants worldwide. The company also provides a suite of business solutions, including corporate cards, expense management tools, and merchant services.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
