Avery Dennison is hiring Executive Customer Service in the location Coimbatore & Bangalore. Candidates having Customer Service Orientation Skills are eligible to apply.
Avery Dennison is inviting online application for any graduate candidates for the position of Executive Customer Service. Candidates well versed with Microsoft office applications such as Word, Excel, PowerPoint etc are preferred for this job.
The expected salary range from ₹2.6 Lakhs per year for freshers and ₹7 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Avery Dennison is hiring Executive Customer Service :Job details
| Role | Executive Customer Service |
| Qualification | Graduate |
| Experience | Freshers |
| Salary | 2.6L-7L per year |
| Location | Coimbatore, Bangalore |
| Website | www.averydennison.com |
Who is eligible for the position of Executive Customer Service at Avery Dennison?
Candidates with following qualifications are eligible for the position
- Customer Service Orientation Skills
- Excellent Telephone/written/verbal Communication skills
- Team Player
- Time management and organizational skills
- Attention to Detail
- Ability to learn technical aspects of the Retail Information Service Industry.
- Well versed with Microsoft office applications such as Word, Excel, PowerPoint etc
- Typing speed of minimum 30-35 words per minute.
- Preferably having experience in the customer service field.
What are the responsibilities of Executive Customer Service at Avery Dennison?
- Maintain Customer focus at all times and respond to customers’ enquiries /orders/complaints (through e-mails, phone and fax) using the best Practice guidelines. Answer all calls/mails/fax received at the Desk.
- Work within agreed service levels, striving to exceed customer expectations.
- Take ownership of queries and proactively follow through to resolution.
- Ensure all customers’ queries are investigated and resolved; escalate issues if appropriate, to the Team Leader.Is able to effectively use automated information systems.
- Maintain professional working relationship with internal and external customers, and colleagues.
- Adhere to agreed standards of quality and productivity and process all orders/ claims/ queries with a minimum 98% accuracy rate.
- Assist in gathering business requirements and analysis activities to facilitate Continuous Improvement.
- Assist in documenting any requirements information and process maps clearly and to the agreed standards.
- Update the client on the status of the order. Handle MIS, generate reports.
- Handling Complaints/escalations.
- Meeting client requirements on time and effectively thereby winning their goodwill.
- Sensitization of the client requirements and accordingly prioritizing the activities.
- Work effectively as part of a team to achieve individual, team and organizational objectives, sharing knowledge and skills as appropriate.
| For more information on Roles and Responsibilities of Customer Support Executive: What is a Customer Support Executive? |
How to apply for the position of Executive Customer Service at Avery Dennison?
You can apply for this job directly through the official Avery Dennison website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Avery Dennison career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
| Important Link |
| Apply Now for the position of Executive Customer Service at Avery Dennison Coimbatore |
| Apply Now for the position of Executive Customer Service at Avery Dennison Bangalore |
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About Avery Dennison
Avery Dennison Corporation is a global leader in labeling and packaging materials, as well as solutions for retail branding and information. The company offers a wide range of products and solutions, including pressure-sensitive materials for labels and graphics, RFID tags and inlays, and packaging solutions for various industries such as apparel, food and beverage, and healthcare.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
