Ujjivan Bank is hiring Customer Relationship Officer across South India. Candidates having knowledge of banking products and services are eligible to apply.
Ujjivan Bank is inviting online application for Any graduate candidates for the position of Customer Relationship Officer. Candidates with Basic computer skills, including knowledge of banking software are preferred for this job.
The expected salary range from ₹2 Lakhs per year for freshers and ₹3 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Ujjivan Bank is hiring Customer Relationship Officer :Job details
| Role | Customer Relationship Officer |
| Qualification | Graduate or Post Graduate in any field of management |
| Experience | 0-2 years |
| Salary | 2L-3L per year |
| Location | Across South India |
| Website | www.ujjivan.com |
Who is eligible for the position of Customer Relationship Officer at Ujjivan Bank?
Candidates with following qualifications are eligible for the position
- Graduate or Post Graduate in any field of management
- 0 -2 years experience
- Strong communication and interpersonal skills.
- Knowledge of banking products and services.
- Problem-solving ability and customer-centric attitude.
- Fluency in the local language and basic proficiency in English.
- Basic computer skills, including knowledge of banking software.
- Willingness to travel or relocate, depending on the job location.
- Teamwork and adaptability, especially in a fast-paced environment.
What are the responsibilities of Customer Relationship Officer at Ujjivan Bank?
- Meet the set targets on GL in terms of open market acquisition and repeat GL loans
- Convert GL customers family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balance
- Actively source term deposits FD and RD from Family members of GL customers
- Offer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify GL customers who can be potentially given Individual loans either unsecured secured Service Unsecured IL requirements of the customer
- Refer quality leads of Secured loans to respective loan officers
- Share customer insightsproduct related feedback with the ACRM Customer
- Ensure customers and Family members are educated about entire bouquet of banking products Loans GLIL Secured Deposits Insurance offered by Ujjivan
- Interact with customers in a courteous and professional manner provide prompt efficient and accurate services
- Ensure timely insurance claim settlement for hisher customers
- Resolve customer queries pertaining to GL IL Family Banking within specified timelinesInternal Process
- Identify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family Banking
- Group Loans Fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training CGTsIndividual loans Analyze existing customer profile and repayment capacity fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms
- Coordinate with customers in the disbursement processConduct Center Meeting as per schedule without fail and ensure timely repayments collection of deposits for savings accounts fixed deposit updates all transactions on True
- Cell an interface to track monetary transactions
- Open savings accounts for Customer and their Family members in Ujjivan
- Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy Program
- Give the detailed field reports to ACRM and discuss field related issues
- Maintain up to date knowledge of GLIL and Family Banking products and services as well as a working knowledge of other products offered in the branch
- Ensure adherence to training mandays mandatory training programs for self Ensure goal setting midyear review and performance appraisal processes are completed within specified timelines.
How to apply for the position of Customer Relationship Officer at Ujjivan Bank?
You can apply for this job directly through the official Ujjivan website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Ujjivan career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
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About Ujjivan Bank
Ujjivan Small Finance Bank is a prominent financial institution in India that primarily focuses on providing a wide range of banking services to underserved and unbanked segments of the population. Established in 2017, the bank evolved from its parent company, Ujjivan Financial Services, which has a long-standing history of microfinance operations. Ujjivan Small Finance Bank offers a variety of products, including savings and current accounts, fixed deposits, loans, and insurance, catering to both individuals and small businesses.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
