Walk in interview at HCLTech | Customer Care Representative | 18th-20th October

Walk in interview at HCLTech, HCLTech is inviting eligible candidates for direct walk in interview in Lucknow and Gurgaon for the job role of Customer care representative. The walk in interview will be conducted on 18th-20th October 2024. More details about the job are provided below.

HCL Technologies, commonly known as HCL Tech, is a leading global technology company headquartered in Noida, India. Established in 1976, HCL Tech has emerged as one of the largest IT services firms in the world, with operations spanning across various industries and geographies. The company offers services, including software development, infrastructure management, engineering services, cybersecurity, and digital transformation solutions. HCL Tech serves clients across diverse sectors, including banking, healthcare, retail, manufacturing, and telecommunications, helping them navigate the complexities of the digital age and achieve their business objectives.

Walk in Interview at HCLTech: Job details

RoleCustomer care representative, Email Support
QualificationAny Graduate
Experience0 years
LocationLucknow, Gurgaon

Job description:

  • Answer all inbound queries as per call flow procedure.
  • Adherence to process to ensure high quality and customer service.
  • Follow escalation procedures for issues uncontrollable at agent level First call resolution.
  • Break schedule adherence.
  • Involvement in motivational activities, implementing feedback given during monitoring sessions.
  • Updating various logs like escalation log, complaint tracker etc.
  • Ensuring data security – proprietary data of customers.

Walk in details

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How to Apply for Walk in Interview at HCLTech?

Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.

  • Updated Resume
  • Aadhar card/PAN Card/Any other Govt. ID

Walk in Interview at HCLTech: FAQ

What is the salary of a Customer care representative at HCLTech?

HCLTech Customer Service Representative salary in India ranges between ₹ ₹1.2 Lakh to ₹ ₹3.8 Lakhs with an average annual salary of ₹ ₹2.4 Lakhs.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.

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