TCS is hiring Process Associate in the location Bangalore & Nagpur. Candidates having 1 – 8 Years of relevant experience in HRO L&D profile are eligible to apply.
TCS is inviting online application for candidates for the position of Process Associate in the location Bangalore & Nagpur. Candidates with knowledge of LMS tools, preferably Cornerstone OnDemand (CSOD) are preferred for this job.
The expected salary range from ₹1.8 Lakhs per year for freshers and ₹5 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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TCS is hiring Process Associate :Job details
| Role | Process Associate, OTC Collection |
| Qualification | Bachelor of Commerce |
| Experience | 1-6 years |
| Salary | 1.8L-5L per year |
| Location | Bangalore, Nagpur |
| Website | www.tcs.com |
Who is eligible for the position of Process Associate at TCS?
Candidates with following qualifications are eligible for the position
- Minimum 15 years of regular, full-time education (10th + 12th + 3 years of graduation) Non-technical graduation in any stream
- Good communication skills
- Should be comfortable with night & rotational shifts.
- 5 – 8 Years of relevant experience in HRO L&D profile
- Demonstrate knowledge of processes and procedure relevant to HRO L&D – Course planning, Qualification upload, coordinating with different stakeholders, delegates, trainer
- Relevant working experience in maintaining LMS and outlook
- Handle regular client communication with the client and different stakeholders
- Good verbal and written communication
- Manage all process related documents (SOP/Process Map) up to date within agreed timelines
- Deliver high quality, professional and proactive day to day service to client, with agreed SLAs
- Continually seek out way to generate new ideas to improve existing process
- Able to build a positive culture and support to other team members
- Ability to handle confidential information in a discreet, professional manner
- Hands on experience in MS office – Excel/Power point, Process specific tools like – SAP or workday.
- Knowledge of LMS tools, preferably Cornerstone OnDemand (CSOD)
- Knowledge of Incident management tool, preferably Service Now
- Understand the upstream, downstream of the process & work effectively in compliance with SIPOC.
- Ability to collaborate with teams across business areas & contribute towards client set metrics (SLA, TAT, Accuracy, and Integrity).
What are the responsibilities of Process Associate at TCS?
- Data Entry and Management: Entering, updating, and maintaining accurate data in the company’s systems or databases.
- Transaction Processing: Handling end-to-end transaction processing tasks for clients in areas such as finance, insurance, human resources, or supply chain.
- Document Verification: Reviewing and verifying documents and records to ensure compliance with company and client policies.
- Client Interaction: Communicating with clients through emails, phone calls, or chat to resolve queries, provide updates, and ensure service delivery.
- Quality Control: Performing quality checks on processed data and ensuring that outputs meet the standards of accuracy and compliance.
- Problem-Solving: Addressing and resolving process issues or escalations related to the tasks being handled.
- Adhering to SLA (Service Level Agreements): Ensuring that tasks are completed within the given deadlines and maintaining high service quality to meet client expectations.
- Reporting: Preparing daily, weekly, or monthly reports as needed, summarizing work progress and any issues encountered.
- Team Collaboration: Coordinating with team members and other departments to ensure smooth workflow and task completion.
- Compliance and Process Improvement: Following company policies and procedures and contributing to the continuous improvement of business processes by suggesting ideas for more efficient workflows.
How to apply for the position of Process Associate at TCS?
You can apply for this job directly through the official TCS website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official TCS career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
| Important Link |
| Apply Now for the position of Process Associate at TCS Bangalore |
| Apply Now for the position of OTC Collection at TCS Nagpur |
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About TCS
Tata Consultancy Services (TCS) is an Indian multinational company providing services in the domain of IT services, consulting, and business solutions, known for its innovation, expertise, and commitment to excellence. The company is now, one of the largest IT services companies in the world, serving clients across various industries, including banking, financial services, healthcare, retail, and manufacturing.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
