Canonical Work From Home Jobs, Canonical is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Cloud Support Associate Engineer. Apply link, job requirements and all other details are provided below.
Canonical is inviting online application for the role of Cloud Support Associate Engineer. Candidates with Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc are preferred for this job. The expected salary for Cloud Support Associate Engineer at Canonical lies between ₹11 Lakhs per year.
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Canonical is hiring Cloud Support Associate Engineer : Job details
| Role | Cloud Support Associate Engineer |
| Qualification | Bachelors or equivalent four year degree in a technical field from an accredited college or university. |
| Experience | Freshers |
| Salary | 11L per year |
| Location | Remote |
| Website | www.canonical.com |
Who is eligible for the position of Cloud Support Associate Engineer at Canonical?
Candidates with following qualifications are eligible for the position
- Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc
- Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
- Experience with Linux server administration
- Strong knowledge of Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
- Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)
- Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
- Strong written and verbal English communication skills
What are the responsibilities of Cloud Support Associate Engineer at Canonical?
- Work from your remote home office and provide technical support for employees.
- Be available to take ownership of new cases via telephone, email and web
- Act as an internal customer advocate keeping them updated in a timely manner
- Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
- Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
- Draft and distribute technical notices for internal and external communication.
- Prioritise your work in order to accomplish the most important and urgent tasks first
- Keep on learning as our products and services grow and evolve
- Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
- Maintain regular communication and information exchange with the rest of the team, locally and remotely
- Identify and suggest any opportunities to provide a better service
- Participate in a regular weekend working rotation.
How to apply for the position of CCloud Support Associate Engineer at Canonical?
You can apply for this job directly through the official Canonical website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Canonical career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
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About Canonical
Canonical is a computer software company based in London, England. It was founded and funded by South African entrepreneur Mark Shuttleworth to market commercial support and related services for Ubuntu and related projects. Canonical Ltd. has created and continues to back several projects.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
