Gartner is hiring Service Operations Associate in the location Gurgaon. Candidates having Science, Business/Economics, Operations graduate with 0-3 year of experience in process management, multi-team coordination management are eligible to apply.
Gartner is inviting online application for candidates for the position of Service Operations Associate in the location Gurgaon. Candidates with 0-3 year of experience in process management, multi-team coordination management are preferred for this job. The expected salary of Service Operations Associate at Gartner lies at ₹5.6 Lakhs per year. Skills required, Application procedure and more details about the job are provided below.
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Gartner is hiring Service Operations Associate : Job details
| Role | Service Operations Associate |
| Qualification | Science, Business/Economics, Operations graduate |
| Experience | 0-3 years |
| Salary | 5.6L per year |
| Location | Gurgaon |
| Website | www.gartner.com |
Who is eligible for the position of Service Operations Associate at Gartner?
Candidates with following qualifications are eligible for the position
- Science, Business/Economics, Operations graduate with 0-3 year of experience in process management, multi-team coordination management.
- Excellent written, verbal communication skills with an ability to convey insights in a group meeting
- Intermediate excel skills
- Comfortable understanding data and working with large data points
What are the responsibilities of Service Operations Associate at Gartner?
- Respond to service team inquiries and assist in troubleshooting and resolving challenges w.r.t data as well as process challenges
- Organize and maintain documentation pertaining to troubleshooting of known issues in process, data and products
- Assist management in creating training materials pertaining to newly launched products by Automation Team
- Take lead in delivering exceptional service to stakeholders with desired quality, accuracy, timeliness and establish a strong excellence at:
- Process management and quality control: Own 1-2 key processes to become a process champion; maintain/ update process maps for all the activities performed by product support team
- Stakeholder management and reporting: Prepare weekly/monthly reports on team performance for internal and external stakeholder consumption
- Process optimization: Ideate on process optimization for current processes; identify opportunities to improve productivity through collaboration with development team/leaders to continuously seek and learn new ways to solve problems
- Collaboration with peers/team members: Participate in training new members of the team across all the processes
How to apply for the position of Service Operations Associate at Gartner?
You can apply for this job directly through the official Gartner website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Gartner career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
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About Gartner
Gartner is a leading research and advisory company that provides insights, advice, and tools for leaders in IT, finance, HR, customer service, and support. Founded in 1979, Gartner offers comprehensive research and analysis, including Magic Quadrants, Hype Cycles, and Market Guides, which help organizations make informed decisions and drive business performance. They cover a wide range of industries and technologies, providing strategic guidance to clients globally. Gartner’s services include research reports, consulting, and conferences aimed at delivering objective and actionable insights.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
