Tata Communication is hiring Customer Service in the location Hyderabad & Mumbai. Candidates having good knowledge on implementation, installation, integration troubleshooting overall functionalities are eligible to apply.
Tata Communication is inviting online application for any graduate candidates for the position of Customer Service in the location Hyderabad & Mumbai. Candidates with Experience in troubleshooting platform related issues, data backup, restoration, retention are preferred for this job.
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The expected salary range from ₹2.4 Lakhs per year for freshers and ₹7.6 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Table of Contents
Tata Communication is hiring Customer Service :Job details
| Role | Customer Service |
| Qualification | Any Graduate |
| Experience | 1+years |
| Salary | 2.4L-7.6L per year |
| Location | Hyderabad, Mumbai |
| Website | www.tatacommunication.com |
Who is eligible for the position of Customer Service at Tata Communication?
Candidates with following qualifications are eligible for the position
- Good knowledge on implementation, installation, integration troubleshooting and overall functionalities
- Experience in troubleshooting platform related issues, data backup, restoration, retention
- Maintains awareness of latest technologies in the domain
What are the responsibilities of Customer Service at Tata Communication?
- Technical administration or troubleshooting to ensure the efficient functionality of the solution.
- Incident Validation, Incident Analysis, Solution recommendation
- Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions
- Act as a point of escalation for Level-1 customer service analysts
- Coordinate with IT teams on escalations, tracking, performance issues, and outages.
- Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation.
- Provide recommendations in tuning and optimization of systems, processes, procedures, and policies.
- Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate.
- Publish weekly reports and monthly reports on customer service operations activity.
How to apply for the position of Customer Service at Tata Communication?
You can apply for this job directly through the official Tata Communication website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Tata Communication career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
| Important Link |
| Apply here for the position of Customer Security Operations at Tata Communications in Hyderabad |
| Apply here for the position of Customer Service at Tata Communication in Mumbai |
About Tata Communication
The Tata Group stands as one of India’s oldest and most esteemed conglomerates, with a rich legacy spanning over 150 years. Founded by Jamsetji Tata in 1868, the group has grown into a global powerhouse, operating in diverse industries including automotive, steel, information technology, telecommunications, hospitality, and more. Renowned for its commitment innovation, integrity, and social responsibility, the Tata Group is guided by its core values of leadership with trust, citizenship, and sustainability. With iconic brands such as Tata Motors, Tata Steel, Tata Consultancy Services (TCS), and Taj Hotels, the group has established a strong presence both domestically and internationally.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
