SmartRent is hiring Customer Support Representative in the location Hyderabad. Candidates having minimum of 2-3 years of Customer Support experience are eligible to apply.
SmartRent is inviting online application for candidates for the position of Customer Support Representative in the location Hyderabad. Candidates with Prior experience taking calls directly from customers in a technical support capacity are preferred for this job.
For the latest Job updates Join Us
The expected salary range from ₹30 Lakhs per year for freshers and ₹43 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
| You can also apply for |
| Lemnisk is hiring Software Engineer – Freshers – Click here BNY Mellon is hiring Associate – Experienced – Click here Walk in interview at Cognizant – Claims & Facets – Freshers – Click here |
Table of Contents
SmartRent is hiring Customer Support Representative: Job details
| Role | Customer Support Representative |
| Qualification | Any Graduate |
| Experience | 2-3 years |
| Salary | 30L-43L PA |
| Location | Hyderabad |
| Website | www.smartrent.com |
Who is eligible for the position of Customer Support Representative at SmartRent?
- Hold a minimum of 2-3 years of Customer Support experience.
- Excellent written and verbal communication skills.
- An excellent work ethic and attention to detail.Ability to multitask and handle customer issues over the phone, chat, email, and messaging.
- Willingness to work in any shift hours to provide time-based coverage to our customers; including morning and evenings Monday – Friday
- Prior experience taking calls directly from customers in a technical support capacity.
- Experience with support ticket systems (we use Zendesk Software).
- Knowledge of Enterprise Hardware/Software or SaaS Solutions.
- Knowledge of Smart home devices and how to troubleshoot them.Bilingual (Spanish) is a big
What are the responsibilities of Customer Support Representative at SmartRent?
- Answering calls from our customers and identifying initial issues.
- Successfully resolving customer requests via email, phone and chat while utilizing a varied set of ticketing, content and task management tools.
- Identifying and tasking issues which require involvement from our Engineering team.
- Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base.
| For more information on Roles and Responsibilities of Customer Support Executive: What is a Customer Support Executive? |
How to apply for the position of Customer Support Representative at SmartRent?
You can apply for this job directly through the official SmartRent website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official SmartRent career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
About SmartRent
SmartRent is a technology company specializing in smart home automation solutions designed for property managers, homeowners, and renters. The company’s platform enables the seamless management of smart devices such as locks, thermostats, lights, and security systems in multifamily residential properties. SmartRent’s system integrates with a variety of smart home devices, providing property owners with centralized control over units and offering residents a connected, modern living experience.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
