Walk in interview at Sulekha, Sulekha is inviting eligible candidates for direct walk in interview in Chennai for the job role of Customer support executive. The walk in interview will be conducted on 21st-22nd september 2024, candidates with any Graduate degree with experience of 1-3 years are eligible to apply. More details about the job are provided below.
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Sulekha is a popular online platform in India that connects users with local service providers across a wide range of categories such as home services, education, events, and more. Founded in 2007, Sulekha has grown into one of the largest digital marketplaces, helping users find reliable professionals for various needs, from plumbers and electricians to tutors and wedding planners. The platform allows users to browse, compare, and book services while enabling businesses to reach a broader audience.
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Table of Contents
Walk in Interview at Sulekha: Job details
| Role | Customer support executive |
| Qualification | Any Graduate |
| Experience | 1-3 years |
| Location | Chennai |
About Sulekha:
With over 2 billion people using the internet, it no longer makes sense to approach sales with dated ideas. It is high time to hone your sales skills, play catch-up and get a version update as a digital sales- professional.
Sulekha is India’s leading digital marketplace for expert services, connecting millions of Users and lakhs of Service Provider SMEs using technology, data and AI. A trusted nationwide brand, Sulekha focuses on three broad clusters of categories Home Improvement, Lifestyle, Higher Education comprising 14 categories, each with its own unique characteristics and preferred methods for user need fulfilment.
Qualification:
- Any Graduation
- Proven experience of minimum of 1 year in Customer Support or a similar role.
- Strong persuasion and negotiation abilities.
- Ability to work independently and as part of a team.
- Good knowledge of CRM practices and systems.
- Customer oriented attitude with professionalism, strong call handling skills and active listening.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication skills with good command over the English language.
- Should have the combination of (English with Kannada, Hindi) or (English with Kannada, Hindi, Tamil) or (English with Kannada, Telugu) or (English with Kannada, Telugu, Hindi).
Working days:
- Monday to Friday Working & Two Alternative Saturday Working(Sunday Fixed Off)
- Only General Shift.
Snapshot of the job role
- Handle inbound and outbound calls to customers and clients maintaining a high quality of services
- Identify the needs of customers, resolve issues and provide solutions within the timeframe
- Ensure you follow the customer service script provided by the company for uniformity
- Adhere to the company policies and the customer resolution process & steps
- Maintain good customer relations
- Meet personal targets and work towards meeting team targets
- Maintain records of the conversations with the customer and analyze the data
- Record the customer queries and interaction in the internal CRM and maintain the accuracy of all data.
| For more information on Roles and Responsibilities of Customer Support Executive: What is a Customer Support Executive? |
Interested Candidates, kindly send your updated CV with salary details or contact the below HR Recruiter:
Walk in details
| Chennai- Customer support executive- 1-3 years |
| Date & time 21st Sep – 22nd Sep, 10.00 AM – 5.00 PM Venue Sabol co works 65, 6th street Tatabad Coimbatore -641012 Contact Sharlin (8667076482) |
How to Apply for Walk in Interview at Sulekha?
Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview at Sulekha: FAQ
What is the salary of a Customer support executive at Sulekha?
The salary of a Customer support executive at Sulekha can range between ₹ 3-4.5 Lacs P.A
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
