JLL is hiring Customer Relationship Executive in the location Mumbai. Candidates having relevant educational background in hospitality with min 1-2 years of work experience are eligible to apply.
JLL is inviting online application for candidates for the position of Customer Relationship Executive in the location Mumbai. Candidates with 2-3 years of experience in Client/customer service facing roles are preferred for this job.
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The expected salary range from ₹2.5 Lakhs per year for freshers and ₹4.8 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Table of Contents
JLL is hiring Customer Relationship Executive: Job details
| Role | Customer Relationship Executive |
| Qualification | Any Graduate |
| Experience | 1-3 years |
| Salary | 2.5L-4.8L per year |
| Location | Mumbai |
| Website | www.jll.com |
Who is eligible for the position of Customer Relationship Executive at JLL?
Candidates with following qualifications are eligible for the position
- Relevant educational background in hospitality with min 1-2 years of work experience OR 2-3 years of experience in Client/customer service facing roles.
- Good Communication skills with fluency in English and Hindi language is a must
- Willingness to work in flexible shifts, weekends and holidays is an added advantage
- Basic understanding of operating computers, mobile application and MS Office (Excel, Word, PowerPoint, etc.) is also preferred.
What are the responsibilities of Customer Relationship Executive at JLL?
- Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services.
- Maintaining a hospitality outlook and always look presentable.
- Taking ownership of the request or complaint and ensuring they are handled effectively within TAT
- Taking daily rounds of the Reception lobby and reporting any lapses/ observations to the relevant team.
- Conducting timely Customer Feedback Surveys and sharing the reports with the client/management.
- Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed
- Being familiar with lost and found procedures.
- Nominating and attending the training programs at site/ JLL office.
- Addressing concerns through daily checking of mails for priority requests.
- Receiving calls and emails from clients.
- Ensuring closure of complaints by proper communication to stakeholders.
- Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint
How to apply for the position of Customer Relationship Executive at JLL?
You can apply for this job directly through the official JLL website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official JLL career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
About JLL
JLL, or Jones Lang LaSalle Incorporated, is a leading professional services firm that specializes in real estate and investment management. With a presence spanning over 80 countries, JLL offers a comprehensive range of services to clients across various sectors, including commercial and residential real estate, retail, hospitality, healthcare, and more. The company provides expertise in areas such as property leasing, sales and acquisitions, asset management, project management, and workplace solutions, helping clients maximize the value of their real estate investments and optimize their business operations.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
