MRI Software is hiring Client Experience Specialist in the location Gurgaon. Candidates having Bachelor’s degree in finance, Accounting, Real Estate, Business Administration or a related field are eligible to apply.
MRI Software is inviting online application for candidates for the position of Client Experience Specialist in the location Gurgaon. Candidates with 0 to 1 year experience with MBA Degree and experience with Microsoft Excel are preferred for this job.
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The expected salary range from ₹3 Lakhs per year for freshers and ₹5 Lakhs per year for candidates with relevant experience. Skills required, Application procedure and more details about the job are provided below.
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Table of Contents
MRI Software is hiring Client Experience Specialist: Job details
| Role | Client Experience Specialist |
| Qualification | Bachelor’s degree in finance, Accounting, Real Estate, Business Administration, MBA |
| Experience | 0-1 years |
| Salary | 3L-5L per year |
| Location | Gurgaon |
| Website | www.mrisoftware.com |
Who is eligible for the position of Client Experience Specialist at MRI Software?
Candidates with following qualifications are eligible for the position
- Bachelor’s degree in finance, Accounting, Real Estate, Business Administration or a related field
- Freshers to 1 year Experience with MBA Degree Can Apply.
- Experience with Microsoft Excel
- Excellent written and verbal communication skills.
What are the responsibilities of Client Experience Specialist at MRI Software?
- Maintain regular meeting and communication cadences
- Handle simple user training when requested especially for new starters
- Handle all user activation and deactivation requests
- Ensure that projects are resourced correctly ensuring KPIs for abstraction turn around are meta.
- Ensure that all uploads are moving through the abstraction process in a timely mannerb.
- Ensure that the client and abstraction team are handling any queries in a timely mannerc.
- Handle any preliminary escalations for abstraction queries
- Check invoices going to clients to ensure they are being correctly billed
- Handle any preliminary billing queries with both MRI and the client
- Send out monthly usage reporting to ensure clients are cognisant of their package capacity
- Share product update information
- Send out regular surveys for client feedback and process the responses
- Work with marketing to get NPS responses
- Maintain contact information in SalesForce
- Provide internal client health summaries to ensure that we are ahead of any client risks
How to apply for the position of Client Experience Specialist at MRI Software?
You can apply for this job directly through the official MRI Software website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official MRI Software career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
About MRI Software
MRI Software is a global leader in providing real estate management software solutions. Catering to residential, commercial, and corporate real estate industries, MRI Software offers a comprehensive platform for property management, accounting, and leasing. The company integrates advanced technologies like AI and cloud computing to streamline operations, enhance decision-making, and improve tenant and investor experiences.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
