Walk in interview at Genpact, Genpact is inviting eligible candidates for direct walk in interview in Kolkata and Hyderabad for the job role of Customer Service. The walk in interview will be conducted on 4th October and 5th October 2024 respectively, candidates with any Graduate degree with experience of 0 years are eligible to apply. More details about the job are provided below.
Walk in interview at Genpact | Customer Service | 4th-5th October
Genpact is a multinational BPO services firm that specializes in digital transformation, outsourcing, and business process management. The company has operations spanning more than 30 countries. Genpact offers an exhaustive range of services, including finance and accounting, procurement, supply chain management, analytics, and digital solutions, catering to clients across various industries such as banking, insurance, healthcare, manufacturing, and technology.
Table of Contents
Walk in Interview at Genpact: Job details
| Role | Customer service |
| Qualification | Any Graduate |
| Experience | 0-3 years |
| Location | Kolkata and Hyderabad |
Responsibilities:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Qualifications we seek in you
Minimum qualification:
- Graduate (Any Discipline except Law) (Post graduates are not eligible)
- Freshers are eligible (fluency in Hindi and English is mandatory)
- Candidates upto 1 year exp. In Voice/Non voice process are also eligible.
Preferred Qualification:
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- Excellent proficiency with written English and with neutral English accent.
- You should be able to work on a flexible schedule (including weekend shift)
| For more information on Roles and Responsibilities of Customer Support Executive: What is a Customer Support Executive? |
Walk in details
| Kolkata - Customer Service Non Voice- 0 years |
| Date & time 5th October, 11.30 AM - 1.30 PM Venue Genpact, Imagine Tech Park, Plot no 6, DP Block, Sector - V, Salt Lake, Kolkata |
| Hyderabad - Customer Service - 0 years |
| Date & time 4th October, 11.00 AM - 2.00 PM Venue Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 |
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How to Apply for Walk in Interview at Genpact?
Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.
- 3 copies of updates resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Walk in Interview at Genpact: FAQ
What is the salary of a customer service at Genpact?
Customer Service Executive salary at Genpact India ranges between ₹1.2 Lakhs to ₹6.0 Lakhs.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
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