Truelancer Work From Home Jobs, Truelancer is offering Remote Work opportunities to Any Graduates Freshers/Experienced for the role of Chat Support Specialist. Apply link, job requirements and all other details are provided below.
Truelancer is inviting online application for the role of Chat Support Specialist. Candidates with 1+ years of experience in live chat support or a similar role and proficient in using live chat software and support tools are preferred for this job. The expected salary of Chat Support Specialist at Truelancer lies between 2 Lakhs to 3 Lakhs per year.
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Table of Contents
Truelancer Work From Home Jobs: Job details
| Role | Chat Support Specialist |
| Qualification | Graduate |
| Experience | 1+ years |
| Salary | 2L-3L per year |
| Location | Remote |
| Website | wwww.truelancer.com |
Who is eligible for the position of Chat Support Specialist at Truelancer?
Candidates with following qualifications are eligible for the position
- 1+ years of experience in live chat support or a similar role.
- Proficient in using live chat software and support tools.
- Excellent written and verbal communication skills in English.
- Strong problem-solving abilities and a patient, customer-friendly attitude.
- Basic technical knowledge and the ability to explain complex technical concepts to customers.
- Ability to work independently and collaboratively in a remote team environment.
What are the responsibilities of Chat Support Specialist?
- Providing real-time support to customers through live chat, answering inquiries, resolving issues, and offering product information.
- Maintaining a strong understanding of our products and services to assist customers effectively.
- Troubleshoot technical problems, providing clear and concise solutions.
- Guidi customers through various processes and transactions.
- Gathering customer feedback and share insights with the team for ongoing service improvement.
- Assisting with customer onboarding and product training as needed.Document and report technical issues to the appropriate teams.
- Keeping accurate records of customer interactions and transactions.
| For more information on Roles and Responsibilities of Chat Support Specialist: What is Customer Support Executive? |
How to apply for the position of Chat Support Specialist at Truelancer?
You can apply for this job directly through the official Truelancer website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Truelancer career webpage.C
- lick on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application.
About Truelancer
Truelancer is a leading freelance marketplace that connects businesses with skilled professionals across various fields, including design, development, writing, marketing, and more. Founded in 2014, the platform offers a user-friendly environment where freelancers and clients can collaborate on projects of all sizes, ensuring flexibility and quality. Truelancer provides a secure payment system, a robust project management interface, and a diverse talent pool, making it an ideal solution for startups, SMEs, and large enterprises looking to tap into global freelance talent.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
