Atlassian Work From Home Jobs, Atlassian is offering Remote Work opportunities to Technical Graduates Freshers/Experienced for the role of Associate Support Engineer. Apply link, job requirements and all other details are provided below.
Atlassian is inviting online application for the role of Associate Support Engineer. The expected salary for Associate Support Engineer at Atlassian lies between ₹24.2 Lakhs to 45.3 Lakhs per year.
For the latest Job updates Join Us
| You can also apply for |
| ERM is hiring Project Billing Associate – Experienced – Click here Walk in Interview at Infosys – HR Operations – Freshers – Click here PlanetSpark is hiring Sales Counselor -Freshers – Click here |
Table of Contents
Atlassian Work From Home Jobs: Job details
| Role | Associate Support Engineer |
| Qualification | Bachelor’s degree |
| Experience | 1+years |
| Salary | 24. 2L- 45.3L per year |
| Location | Remote |
| Website | https://www.atlassian.com |
Who is eligible for the position of Associate Support Engineer at Atlassian?
Candidates with following qualifications are eligible for the position
- 1+ years of customer or support facing industry experience
- Understanding of Operating Systems, Database, Networking Concepts and Cloud Computing
- Knowledge of SQL, Networking, Linux, Java Web Servers or knowledge in Cloud technologies will be an added advantage
- Individuals who have a customer centric mindset, can adapt quickly, are curious, resilient, have quick learning ability, growth mindset, and a solution-based approach inline with Atlassian’s Core values.
- Fluent written and verbal communication skills in English.
- Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
- Logical approach to problem solving & strong troubleshooting experience
- Experience working with peers/teams across multiple locations in an added avantage.
- To have flexibility to cover a fixed shift through weekends on rotation basis to meet the needs of our customers.
What are the responsibilities of Associate Support Engineer at Atlassian?
- Be responsible for resolving customer configuration issues and responding to customer questions reported by email & chat, ensuring all processes and agreed upon standards are followed.
- Ensure that customers have a positive experience with Atlassian Cloud products.
- Understand customer use cases, perform troubleshooting, devise and implement workarounds to product bugs.
- Contribute to our Product knowledge through Knowledge base articles and our Standard Operating Procedures (SOPs), helping us stay current on case management content
- Work in a 12:30 PM to 9:30 PM IST shift
How to apply for the position of Associate Support Engineer at Atlassian?
You can apply for this job directly through the official Atlassian website through the link provided above or you can click on the apply link provided below.
- On clicking the link below, you will be redirected to the official Atlassian career webpage.
- Click on the “Apply” button on the official website.
- Enter your details as requested and upload your resume and submit the application
About Atlassian
Atlassian is an Australian software company known for its suite of collaboration and productivity tools designed to help teams work more effectively. Their flagship products include Jira, used for project management and issue tracking; Confluence, a team collaboration platform; and Trello, a visual task management tool. Atlassian’s solutions are popular among software development teams, but they also cater to a wide range of industries for project management, service desk operations, and content collaboration.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
