Walk in interview at Aptara, Aptara is inviting eligible candidates for direct walk in interview in Noida for the job role of Customer support associate. The walk in interview will be conducted on 5th -9th August 2024, candidates with any Graduate degree with experience of 1-6 years are eligible to apply. More details about the job are provided below.
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Aptara is a global leader in digital content solutions, specializing in content transformation, production, and distribution services. The company offers end-to-end solutions for content creation, conversion, and distribution, leveraging advanced technologies and innovative workflows to streamline processes and enhance efficiency. Aptara’s comprehensive suite of services includes eLearning solutions, digital publishing, content localization, and content technology solutions, catering to the evolving needs of clients in publishing, education, corporate training, and other sectors.
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Table of Contents
Walk in Interview at Aptara: Job details
| Role | Customer support associate |
| Qualification | Any Graduate,any postgraduate |
| Experience | 1-6 years |
| Location | Noida |
Role & responsibilities:
- To provide quality customer support services via Calls, E-mails, and Chats.
- Answer incoming calls, e-mails, and chats while responding to customer’s queries or issues.
- Provide product and service information to customers with focus on First Time Resolution.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls, email, and chat to appropriate resources.
- Follow up with customers where necessary via outbound calls or e-mails, whichever is applicable.
Preferred candidate profile:
- A bachelors degree from a reputed university (for permanent post) or undergoing graduation studies (for contractual position).
- Superior listening, verbal, and written communication skills.
- Excellent Typing Skills (25-30 wpm or better) with good accuracy (90% and above).
- Should be willing to stretch the work hours, as and when required, as per client requirement.
- Open for Noida location and night shifts.
Perks and benefits:
- A clear and neutral accent without any mother tongue influence (MTI).
- Confident and pleasing personality.
- Experience in a technical troubleshooting process (preferred, not mandatory).
- Computer Savvy and proficient in relevant computer applications.
- Knowledge of customer service practices and principles.
Walk in details
| Noida- Customer support associate- 1-6 years |
| Date & time 5th Aug – 9th Aug, 5.00 PM – 8.00 PM Venue A-37, Block – A, Sector – 60, Noida, near by 59 metro station, Noida Contact Atul Kumar (8510950575) |
How to Apply for Walk in Interview at Aptara?
Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview at Aptara: FAQ
What is the salary of a customer support associate at Aptara?
Average Aptara Customer Service Associate salary is 3.2 Lakhs per year based on 14 salaries.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
