Walk in Interview at WNS | Sr. Associate | 18th-22nd November

WNS (Holdings) Limited is a global business process management (BPM) company that provides a wide range of solutions and services to clients across various industries. The company offers a comprehensive suite of services, including finance and accounting, customer care, human resources outsourcing, research and analytics, and industry-specific solutions. WNS leverages its domain expertise, innovative technology, and global delivery capabilities to deliver cost-effective and scalable solutions tailored to meet the unique needs of its clients.

Walk in Interview at WNS: Job details

Role & responsibilities

• Research and resolve customer issues using the tools and applications provided.
• Identify and escalate issues to supervisors wherever necessary.
• Document all calls as per the standard operating procedures.
• Follow up on customer calls wherever necessary.
• Identify and escalate to management any deviations observed in the call trends.
• Maintain expected Quality Targets.
• Must ensure the Average Handling Time, Average Speed of Answer and Answer Rate targets are met.
• Meet internal Production, Utilization and Productivity target.

Required Qualifications:

• Preferred Commerce Graduate from a recognized university (Technical Graduate's and Postgraduates are not eligible like BE, MBA, MTech, MCA).
• Proficient in computer applications.
• Excellent listening, verbal and written communication skills.
• Good logical, analytical and problem solving abilities.
• Attention to detail and accuracy.
• Good interpersonal skills and strong client focus.
• Ability to communicate clearly, concisely and effectively.

Walk in details

How to Apply for Walk in Interview at WNS?

Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.

• Updated Resume
• Aadhar card/PAN Card/Any other Govt. ID

Walk in Interview at WNS: FAQ

What is the salary of a Sr. Associate at WNS?

The estimated total pay range for a Senior Associate at WNS is ₹3L–₹4L per year, which includes base salary and additional pay. The average Senior Associate base salary at WNS is ₹3L per year. The average additional pay is ₹86T per year, which could include cash bonus, stock, commission, profit sharing or tips.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.