Walk in Interview at Cognizant | International Voice Process | 6th August

Walk in interview at Cognizant, Cognizant is inviting eligible candidates for direct walk in interview in Hyderabad for the job role of international voice process. The walk in interview will be conducted on 6th August 2024, candidates with any Graduate degree with experience of 0-years are eligible to apply. More details about the job are provided below.

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Walk in Interview at Cognizant

Cognizant is a multinational corporation and one of the largest IT services companies globally, with a presence in over 40 countries. The company offers a comprehensive range of services, including digital transformation, cloud computing, cybersecurity, data analytics, and software development. Cognizant serves clients across various industries, including healthcare, financial services, technology, and retail, helping them navigate digital disruption, optimize their operations, and drive innovation.

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Walk in Interview at Cognizant: Job details

RoleInternational voice process, Customer Support
QualificationAny Graduate
Experience0 years
LocationHyderabad

Job Expectations:

  • Excellent communication and interpersonal skills.
  • Proficient in writing, reading and speaking English & Hindi.
  • Proficient in using computers and MS Office.
  • Able to type 30 words per minute in the preferred language.
  • Fair knowledge of navigation on Google Maps and Geography.
  • Able to work in different shifts depending on business requirements.
  • Good in applying theoretical knowledge into practice and make sound decisions based on predefined policies.
  • Follow all compliance and security measures related to client data.
  • Ensure process guidelines are followed and met as documented.
  • Meet client metrics & related issues on time with highest quality, stay up to date with the process knowledge/changes. Refer to knowledge updates/repositories to effectively process transactions.
  • Adhere to process quality metrics and strive to exceed the daily/monthly/annual quality & productivity targets.

Job Description:

  • Moderate the content and ensure the required accuracy is maintained.
  • Complete the given assignments within the defined SLA/TAT.
  • Work and understand metrics to manage performance independently.
  • Make the correct decisions to ensure accurate information is updated on the front-end.
  • Focus on achieving 100% user satisfaction and ensure zero client escalations.

Skills Required:

  • Excellent command over communication skills and strong command over the local language/ language off support in the region (English) (English & Hindi).
  • Excellent customer service skills.
  • Willing to work in a shift based work schedule.
  • Sound judgment while moderating the content.
  • Effectively communicate his/her thoughts in a well-organized manner.
  • Should be on par with CEFR C1 quality in English, and be fluent in conversant + written English/Arabic.

Walk in details

International voice process- 0 years
Date & time
6th Aug, 10.00 AM – 1.00 PM

Venue
Cognizant Technology Solution, Plot 25, 26/27, ISB Rd, Financial District, Nanakramguda, Telangana 500032

Contact
Bhavana/Koojitha
Customer Support – 0 Years
Date & time
9th Aug, 10.00 AM – 12.00 PM

Venue
Cognizant Technology Solution, Plot 25, 26/27, ISB Rd, Financial District, Nanakramguda, Telangana 500032

Contact
Koojitha/Bhavana

How to Apply for Walk in Interview at Cognizant?

Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.

  • Updated Resume
  • Aadhar card/PAN Card/Any other Govt. ID

Walk in Interview at Cognizant: FAQ

What is the salary of a International voice process at Cognizant?

Voice Process salary at Cognizant India ranges between ₹3.2 Lakhs to ₹6.6 Lakhs.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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