Infosys Job News for Freshers with Any Graduate degree for the role of Customer Support Voice Process in multiple locations across India.
Infosys is conducting Walk in Interviews in Mangalore, Jaipur , Pune, Bangalore, Nagpur to hire Freshers for the role of Customer Support. Eligibility, responsibilities and other details about the Infosys Job news are provided below.
Table of Contents
Walk in Interview at Infosys: Job details
| Role | Customer Support Voice Process, Mortage Data, Banking Data |
| Qualification | Any Graduate |
| Experience | 0 – 5 years |
| Location | Mangalore, Jaipur , Pune, Bangalore, Nagpur |
| Website | https://www.infosys.com/ |
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Who is eligible to apply for the job at Infosys?
- Excellent in communication
- Comfortable to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
What are the responsibilities Customer Support?
- Provide first-level resolution to the customers
- Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
- Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
- Build rapport with customers through active listening, effective communication, and attention to detail.
- Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
- Document and track customer interactions and technical issues in the service management system.
- Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
- Participate in ongoing training and upskilling programs to enhance technical and customer service skills.
For more information you can also read:
How to Apply for Walk in Interview at Infosys?
Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables below. For some interviews there is need to registration, the link is provided wherever required. Candidates must carry the following documents to the interviews.
- Hard copy of your Resume / CV
- Aadhar card or any other Government-issued Identity card such as PAN,
- Driving License, Passport, etc.
- Education and other certificates
Candidates must be in formal to attend the interview.
| Mangalore – Customer Support – (0 – 3 years) |
| Date & Time 25 October – 26 October , 10.00 AM – 1.00 PM Venue Gate :1,Infosys Limited, IL Mangalore SEZ Kamblapadav Kurnad Post, Pajeeru Village Ullala Taluk, Mangalore, Karnataka-574153 India |
| Nagpur – Customer Support – (0 years) |
| Date & Time 22nd October – 25 October , 10.00 AM – 1.00 PM Venue Infosys limited Nagpur SEZ , Co- Developer Plot No:7 , Sector Special Economic Zone Mihan Notified area , Incubation Center Ground Floor Nagpur, Maharashtra 441108 |
| Pune – Customer Support – (0 – 1 years) |
| Date & Time 22nd October – 25 October , 10.00 AM – 1.00 PM Venue Infosys limited Plot No. 1, Pune, Phase 1, Building-1, Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Taluka Mulish Pune, Maharashtra 411057 |
| Jaipur – Banking Data – (1 – 4 years) |
| Date & Time 25 October , 9.30 AM – 12.30 PM Venue Infosys BPM Limited, Mahindra World City (SEZ) Jaipur Ltd, Village Kalwara, Tehsil Sanganer, Off National Highway No. 8, Jaipur- 302037 Rajasthan, India |
| Bangalore – Mortgage Data(No BE/B.Tec/MCA) – (1 – 4 years) |
| Date & Time 26 October , 9.30 AM – 12.30 PM Venue Infosys BPM Limited, Gate 10, Phase I, Electronic City, Hosur Road, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100, |
About Infosys
Infosys BPM (Business Process Management) is the business process outsourcing arm of Infosys, one of India’s largest and most renowned IT services companies. The company operates globally, serving clients across various industries, including finance, healthcare, retail, and telecommunications. Leveraging advanced technologies, such as automation, artificial intelligence, and analytics, Infosys BPM focuses on enhancing operational efficiency, optimizing business processes, and driving innovation for its clients.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
