Walk in interview at Conduent, Conduent is inviting eligible candidates for direct walk in interview in Bengaluru for the job role of international voice process. The walk in interview will be conducted on 3rd August 2024, candidates with any Graduate degree with experience of 1-6 years are eligible to apply. More details about the job are provided below.
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Conduent is a global technology-led business process services company that specializes in delivering digital platforms for businesses and governments. The company offers a wide array of services including digital payment processing, customer care, human resource solutions, and healthcare management.
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Table of Contents
Walk in Interview at Conduent: Job details
| Role | International voice process |
| Qualification | Any Graduate |
| Experience | 1-6 years |
| Location | Bengaluru |
Job Description
- Effectively manage large amounts of inbound / outbound calls.
- Review and verify invoices, understand the issue of an invoices/payment.
- Analyse and resolve payment related issues.
- Deal directly either by telephone or email and respond promptly to vendor/internal stakeholder inquiries.
- Follow up with vendor/internal stakeholders, provide feedback and see problems through to resolution.
- Utilize excellent customer service skills and exceed expectations.
- Ensure proper recording, documentation and closure.
- Exception management proactively resolve failed payments/Invoices.
- Build sustainable relationships of trust through open and interactive communication.
- Follow communication procedures, guidelines and policies.
- Performs a variety of tasks and projects as necessary assigned by the direct supervisor in accordance with the professional experience and area of expertise.
- Ensuring that all processes used by the service desk are documented thoroughly, consistently audited, and regularly improved.
- Understands end to end Accounts Payable activities and responsibilities and acts as an SME to the team.
- Coordinating with supervisors to decide the plan for day-to-day issues/concerns.
- Working with team for volume allocation and ensuring completion of targets assigned for the day.
- Accountable for consistency of outputs both in terms of quality and timeliness.
- Acts as an internal trainer, both facilitate and conduct training programs.
- Assist Supervisors / Managers in preparing dashboard on process.
Skills and Experience:
- Approximately 1-6 years Call center experience with at least 1-5 years of experience in Customer Service.
- Willing to work in Night Shifts is mandatory.
- Strong ability to multi-task and customer service oriented.
- Strong communication (verbal/written) skills.
Walk in details
| Bengaluru- international voice process- 1-6 years |
| Date & time 3rd Aug, 9.30 AM – 1.00 PM Venue Conduent Business Services India LLP Unit A, Level 1, Aviator Building, ITPB, Whitefield Road, Bangalore 560 066, India Contact Pooja S |
How to Apply for Walk in Interview at Conduent ?
Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Candidates must carry the following documents to the interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview at Conduent: FAQ
What is the salary of a international voice process at Conduent?
Average annual salary in Conduent is INR 6.9 lakhs . Salary estimates are based on 18.4k Conduent latest salaries received from various employees of Conduent.
