Walk in Interview in Zones Corporate, Zones Corporate Solutions is
inviting eligible candidates for direct Walk-in Interviews for the job
role of Service desk in Bengaluru.
More details about the jobs are provided below.
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Zones Corporate Solutions is a leading IT solutions provider, renowned for
delivering a wide range of technology products and services tailored to meet
the unique needs of businesses. Specializing in areas such as cloud computing,
cybersecurity, networking, and digital transformation, Zones Corporate
Solutions focuses on optimizing IT infrastructure and streamlining operations
for businesses of all sizes.
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| Walk in Interview in Zones Corporate: Job Details | ||||
|---|---|---|---|---|
| Role | Service desk | |||
| Qualification | Any Graduate | |||
| Experience | 0 – 1 years | |||
| Location | Bengaluru | |||
| Website | www.zones.com | |||
Walk-in-Interview Details
Responsibilities
-
Serve as the first point of contact for customers seeking technical
assistance through various channels like phone, chat & email. - Experience in Core IT Support, Addressing Clients Worldwide (24*7).
-
Experience troubleshooting and configuring desktop hardware and
associated peripherals. -
Ability to work in a team environment and communicate effectively
through chat systems (e.g. Microsoft teams, Skype) -
Working knowledge of computer operating systems (Windows), hardware
diagnosis/set up, and software installation/troubleshooting. - Experience working in a fast-paced environment.
- Strong customer service experience.
- Excellent communication skills is must.
- Ability to multitask well.
- Real time Ticket creation and documentation.
- Ability to perform tasks within SLAs.
-
Perform remote troubleshooting through diagnostic techniques and
pertinent questions. -
Determine the best solution based on the SOPs / KB’s related to the
issue and the relevant details provided by customers. - Walk the customer through the problem-solving process.
- Escalate unresolved issues to the next level of support personnel.
- Provide accurate information on IT products or services.
- Record events and problems and their resolution in logs.
- Follow-up and update customer status and information
-
Pass on any feedback or suggestions from customers to the appropriate
internal team. -
Identify and suggest possible improvements to procedures & KB
articles. -
Good understanding of computer systems, mobile devices, and other tech
products - Ability to diagnose and resolve basic technical issues faster.
- 24/7 rotational shift.
| Bengaluru – Service desk – (0-1 years) | ||||
|---|---|---|---|---|
|
Date & Time 18th Jul, 11.30 AM – 2.30 PM Venue Contact |
How to Apply for Walk in Interview in Zones Corporate?
Venues provided in the tables above. There is no need to register for
the interviews. Candidates must carry the following documents to the
interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview in Zones Corporate: FAQ
What is the salary of a Service desk at Zones Corporate Solutions?
between ₹4 Lakhs to ₹7.6 Lakhs per year. Salary estimates are based
on 28 latest salaries received from various employees of Zones
Corporate Solutions.
Disclaimer
Purposes only. This information has been sourced from the official
site of the organization. We do not provide any Recruitment
guarantee. Recruitment is to be done as per the official
recruitment process of the company. We don’t charge any fee for
providing this job Information.
