Genpact Jobs for Freshers, Genpact is conducting Walk-in Interviews for Any graduates and Commerce Graduates to hire for the job role of Customer Service, Finance and Accounts, and US Retirements. The Walk in Drives are to be conducted in Hyderabad, Jodhpur, Jaipur, Chennai, and Bangalore. Interested candidates can attend the Walk in Drives from 18 July to 20 July 2024. Detailed job information and eligibility criteria for Genpact careers are provided below.
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Genpact is a multinational BPO services firm that specializes in digital transformation, outsourcing, and business process management. The company has operations spanning more than 30 countries. Genpact offers an exhaustive range of services, including finance and accounting, procurement, supply chain management, analytics, and digital solutions, catering to clients across various industries such as banking, insurance, healthcare, manufacturing, and technology.
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| Walk in Interview in Genpact: Job Details | ||||
|---|---|---|---|---|
| Role | Customer Service, Finance and Accounts, and US Retirements | |||
| Qualification | Any Graduate, Commerce Graduate | |||
| Experience | 0 – 7 years | |||
| Location | Hyderabad, Jodhpur, Jaipur, Chennai, and Bangalore | |||
| Website | www.genpact.com | |||
Walk-in-Interview Details
Customer Service
Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Skills Required
- Graduate (Any Discipline)
- Freshers are eligible (fluency in Hindi and English is mandatory)
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer-centric approach
- Excellent proficiency in written English and with a neutral English accent
- You should be able to work on a flexible schedule (including weekend shifts)
| Hyderabad – Voice Process – (0-3 years) | ||||
|---|---|---|---|---|
| Date & Time 18th July, 10.30 AM – 1.00 PM Venue |
Finance and accounts
Accounts Payable
- Reviewing and processing of invoices.
- Fluency in Accounts payable process concepts 3 way match, PO, NON PO, GRN etc.,
- Experience in PO, non-PO and Utilities Invoice processing
- Experience in invoice auditing and payment processing.
- Experience in SAP/Navision/Or other ERP for processing.
Record to Report
- Month End Closing process.
- Reconciliations (Key & Non-Key)
- ERP – SAP / Blackline/ HANA Ariba s4, HRC High radius
- Standard & recurring J/Es (incl. accruals, prepaid, deferrals, leases)
- Nonstandard J/Es (incl accruals, prepaid, deferrals)
Cash Applications/Collections
- The cash specialist will be responsible for posting payments from various lockboxes to the customer accounts
- The specialist will also be responsible for research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts
- Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
| Jodhpur – F&A Process – (0-2 years) | ||||
|---|---|---|---|---|
| Date & Time 20th July, 11.00 AM – 2.00 PM Venue | ||||
| Jaipur – F&A Process – (2-5 years) | ||||
| Date & Time 18th July, 11.00 AM – 1.00 PM Venue |
US Retirements
Job description
- Excellent understanding of US retirement plans such as 401(k), 403(b), 457, and staying updated on relevant regulations affecting the retirement business
- Maintaining accurate contribution records for retirement participants enrolled in the allocated plan, ensuring compliance with regulatory requirements and plan guidelines
- Assisting plan sponsors with the administration of their retirement plans, including tasks such as contribution calculation, non-standard trading, participant financial activity, and other complex record-keeping functions
- Coordinating with financial institutions and service providers to ensure timely and secure distribution of retirement benefits.
- Monitoring service providers, investment managers, and other third parties to ensure compliance with fiduciary responsibilities
- Addressing participant inquiries regarding contribution limits, eligibility requirements, and retirement planning resources
- Assisting with investment management activities, such as fund transfers, rebalancing, and implementing investment changes.
- Monitoring investment performance and provide support in evaluating investment options
- Facilitating participant loan requests, ensuring compliance with plan rules and regulatory requirements
- Conducting regular compliance reviews to ensure adherence to plan documents, IRS regulations, and other applicable laws
- Maintaining positive relationships with clients and ensure high levels of satisfaction with services provided
- Maintaining accurate records of participant transactions, contributions, distributions, and other activities
- Generating and distributing periodic statements, reports, and compliance filings as required & identify and address any compliance issues promptly and effectively
| Chennai – US Retirements – (2-7 years) | ||||
|---|---|---|---|---|
| Date & Time 20th July, 11.00 AM – 1.00 PM Venue | ||||
| Bangalore – US Retirements – (2-7 years) | ||||
| Date & Time 20th July, 11.00 AM – 1.00 PM Venue |
How to Apply for Walk in Interview in Genpact?
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Walk in Interview in Genpact: FAQ
What is the salary of a Customer Service at Genpact?
What is the salary of a Finance & Accounts role at Genpact?
What is the Role of a Customer Service?
How many rounds are there in Genpact job interview?
Generally there are three rounds of interview in the Genpact job interview process. First there will be an online assessment. The candidates who have cleared the first round will be able to appear for Technical interview and HR interview rounds.
