Genpact Walk in Interview, Genpact is conducting Walk-in Drives to hire for the job role of Customer Service for candidates with Any Graduate and Any Postgraduate Degree. The Walk in Interviews are to be conducted in Hyderabad & Jaipur. Interested candidates can attend the Walk in Drives on 11 July 2024. Detailed job information and eligibility criteria are provided below.
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Genpact is a multinational BPO services firm that specializes in digital transformation, outsourcing, and business process management. The company has operations spanning more than 30 countries. Genpact offers an exhaustive range of services, including finance and accounting, procurement, supply chain management, analytics, and digital solutions, catering to clients across various industries such as banking, insurance, healthcare, manufacturing, and technology.
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| Walk in Interview in Genpact: Job Details | ||||
|---|---|---|---|---|
| Role | Customer Service | |||
| Qualification | Any Graduate | |||
| Experience | 0 – 2 years | |||
| Location | Hyderabad, Jaipur | |||
| Website | www.genpact.com | |||
Walk-in-Interview Details
Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Skills Required
- Graduate (Any Discipline)
- Freshers are eligible (fluency in Hindi and English is mandatory)
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer-centric approach
- Excellent proficiency in written English and with a neutral English accent
- You should be able to work on a flexible schedule (including weekend shifts)
| Hyderabad – Voice Process – (0-2 years) | ||||
|---|---|---|---|---|
| Date & Time 11th July, 10.30 AM – 2.00 PM Venue | ||||
| Jaipur – Non Voice Process – (0-1 years) | ||||
| Date & Time 8th July – 12th July, 11.00 AM – 1.00 PM Venue |
How to Apply for Walk in Interview in Genpact?
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Walk in Interview in Genpact: FAQ
What is the salary of a Customer Service at Genpact?
What is the salary of a Finance & Accounts role at Genpact?
What is the Role of a Customer Service?
How many rounds are there in Genpact job interview?
Generally there are three rounds of interview in the Genpact job interview process. First there will be an online assessment. The candidates who have cleared the first round will be able to appear for Technical interview and HR interview rounds.
