Walk in Interview in Zones, Zones Corporate Solutions is inviting eligible candidates for direct Walk-in Interviews for the job role of Service Desk in Bengaluru.
More details about the jobs are provided below.
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Zones Corporate Solutions is a leading IT solutions provider, renowned for delivering a wide range of technology products and services tailored to meet the unique needs of businesses. Specializing in areas such as cloud computing, cybersecurity, networking, and digital transformation, Zones Corporate Solutions focuses on optimizing IT infrastructure and streamlining operations for businesses of all sizes.
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| Walk in Interview in Zones: Job Details | ||||
|---|---|---|---|---|
| Role | Service Desk | |||
| Qualification | Any Graduate | |||
| Experience | 0 – 1 years | |||
| Location | Bengaluru | |||
| Website | https://zonesindia.co.in/ | |||
Walk-in-Interview Details
Role & responsibilities
- Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat & email.
- Experience in Core IT Support, Addressing Clients Worldwide (24/7).
- Experience troubleshooting and configuring desktop hardware and associated peripherals.
- Ability to work in a team environment and communicate effectively through chat systems (e.g. Microsoft teams, Skype)
- Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting.
- Experience working in a fast-paced environment.
- Strong customer service experience.
- Excellent communication skills is must.
- Real time Ticket creation and documentation.
- Ability to perform tasks within SLAs.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions.
- Determine the best solution based on the SOPs / KB’s related to the issue and the relevant details provided by customers.
- Walk the customer through the problem-solving process.
- Escalate unresolved issues to the next level of support personnel.
- Provide accurate information on IT products or services.
- Record events and problems and their resolution in logs.
- Follow-up and update customer status and information.
- Pass on any feedback or suggestions from customers to the appropriate internal team.
- Identify and suggest possible improvements to procedures & KB articles.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues faster.
- 24/7 rotational shift.
| Bengaluru – Service Desk- (0-1 years) | ||||
|---|---|---|---|---|
|
Date & Time 4th Jul, 11.30 AM – 3.00 PM Venue Contact |
How to Apply for Walk in Interview in Zones?
Candidates have to attend the Walk-in Interviews on the dates and
Venues provided in the tables above. There is no need to register for
the interviews. Candidates must carry the following documents to the
interviews.
Venues provided in the tables above. There is no need to register for
the interviews. Candidates must carry the following documents to the
interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview in Zones: FAQ
What is the salary of a Service desk at Zones Corporate Solutions?
Zones Corporate Solutions Service Desk Analyst 1 salary in Bangalore / Bengaluru ranges between ₹4 Lakhs to ₹8.2 Lakhs with an average annual salary of ₹6.1 Lakhs.
Disclaimer
The Recruitment Information Provided above is for Informational
Purposes only. This information has been sourced from the official
site of the organization. We do not provide any Recruitment
guarantee. Recruitment is to be done as per the official
recruitment process of the company. We don’t charge any fee for
providing this job Information.
Purposes only. This information has been sourced from the official
site of the organization. We do not provide any Recruitment
guarantee. Recruitment is to be done as per the official
recruitment process of the company. We don’t charge any fee for
providing this job Information.
