Walk in Interview in Pacific BPO, Pacific BPO is inviting
eligible candidates for direct Walk-in Interviews for the job role of IT Help Desk Executive in Noida. Candidates with Any Graduate degree from
a recognized university and having 1 to 3 years of experience in a similar role are eligible to apply for Pacific BPO Jobs. More details about the jobs are
provided below.
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Pacific BPO, a leading provider of healthcare outsourcing services, specializes in offering comprehensive revenue cycle management (RCM) solutions to healthcare providers across the globe. The company offers services in medical billing, coding, accounts receivable management, and healthcare analytics to optimize financial performance for its clients.
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| Walk in Interview in Pacific BPO: Job Details | ||||
|---|---|---|---|---|
| Role | IT Help Desk Executive | |||
| Qualification | Any Graduate | |||
| Experience | 1-3 years | |||
| Location | Noida | |||
| Website | https://www.pacificbpo.com/ | |||
Walk-in-Interview Details
Responsibilities
- Serve as the first point of contact for customers seeking technical assistance over the phone or email.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions.
- Determine the best solution based on the issue and details provided by customers.
- Walk the customer through the problem-solving process.
- Direct unresolved issues to the next level of support personnel.
- Provide accurate information on IT products or services.
- Record events and problems and their resolution in logs.
- Follow-up and update customer status and information.
- Pass on any feedback or suggestions by customers to the appropriate internal team.
- Identify and suggest possible improvements on procedures.
Skills Required
- Proven experience as a help desk technician or other customer support role.
- Tech savvy with working knowledge of office automation products, databases and remote control.
- Good understanding of computer systems, mobile devices and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Good in English.
- Excellent communication skills.
- Customer-oriented and cool-tempered.
- BSc/BA in IT, Computer Science or relevant field.
| Noida – IT Help Desk Executive – (1-3 years) | ||||
|---|---|---|---|---|
|
Date & Time 28th Jun, 3.00 PM – 6.00 PM Venue Contact |
How to Apply for Walk in Interview in Pacific BPO?
Venues provided in the tables above. There is no need to register for
the interviews. Candidates must carry the following documents to the
interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview in Pacific BPO: FAQ
What is the salary of a IT Help Desk Executive at Pacific BPO?
Disclaimer
Purposes only. This information has been sourced from the official
site of the organization. We do not provide any Recruitment
guarantee. Recruitment is to be done as per the official
recruitment process of the company. We don’t charge any fee for
providing this job Information.
