Walk in Interview in BT Group, BT Group is inviting
eligible candidates for direct Walk-in Interviews for the job role of Business Chat Executive in Gurugram.
More details about the jobs are
provided below.
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BT Group plc, is a multinational telecommunications company headquartered in London. The company offers a wide range of products and services, including fixed-line telephony, broadband internet, mobile services, digital television, and IT services to consumers, businesses, and government organizations. BT operates globally, serving customers across various sectors and geographies, with a strong presence in Europe, the Americas, and Asia-Pacific.
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| Walk in Interview in BT Group: Job Details | ||||
|---|---|---|---|---|
| Role | Chat Executive | |||
| Qualification | Graduation not required | |||
| Experience | 1 – 6 years | |||
| Location | Gurugram | |||
| Website | https://www.bt.com/about | |||
Walk-in-Interview Details
Responsibilities
- To take chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures.
- To ensure prompt and accurate information being provided with appropriate resolution.
- To achieve operational targets as defined by for the process.
- To maintain queue levels to agreed SLA targets levels .
- To achieve and maintain a good knowledge/capability of BT systems.
- When dealing with customers aspire to deliver an excellent customer experience via. Chats, back office or on calls.
- To highlight to queue owners, line management and offline support teams any issues in the queues that may affect customer satisfaction and share best practice within the team and across Digital Care teams.
- Provide Experience in customer service in a Call Centre environment.
- Excellent English verbal and written language skills along with good typing (minimum 40 speed) and multitasking skills .
- Good questioning and listening skills .
- Good empathy and customer ownership skills.
- Good cross-cultural awareness to be able to effectively communicate with UK customers.
- Good objection handling/diffusing/complaint handling skills Good customer interaction skills with the ability to recognise the customers needs.
- Good self-management (Attendance/Break Management/Adherence/AHT/Wrap).
| Gurugram – Chat Executive – (1-6 years) | ||||
|---|---|---|---|---|
|
Date & Time 2nd Jul, 9.30 AM – 11.30 AM Venue Contact |
How to Apply for Walk in Interview in BT Group?
Candidates have to attend the Walk-in Interviews on the dates and
Venues provided in the tables above. There is no need to register for
the interviews. Candidates must carry the following documents to the
interviews.
Venues provided in the tables above. There is no need to register for
the interviews. Candidates must carry the following documents to the
interviews.
- Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
Walk in Interview in BT Group: FAQ
What is the salary of a Chat Executive at BT Group?
The salary of a Chat Executive at BT Group can
range between ₹ 2.75-4.25 Lacs P.A.
range between ₹ 2.75-4.25 Lacs P.A.
Disclaimer
The Recruitment Information Provided above is for Informational
Purposes only. This information has been sourced from the official
site of the organization. We do not provide any Recruitment
guarantee. Recruitment is to be done as per the official
recruitment process of the company. We don’t charge any fee for
providing this job Information.
Purposes only. This information has been sourced from the official
site of the organization. We do not provide any Recruitment
guarantee. Recruitment is to be done as per the official
recruitment process of the company. We don’t charge any fee for
providing this job Information.
