Job Opportunity at NTT Data, NTT Data is hiring for the role
of Field Support Engineer in New Delhi. Candidates
having Bachelor’s degree in Information Technology or Computing with 0-3 Years experience are eligible to apply for
this role. The estimated Salary ranges from ₹1.3 Lakh to ₹6.5 Lakhs per year for this role. Read below for the Apply link and more details
on NTT Data careers.
NTT DATA is a global IT services provider headquartered in Tokyo, Japan,
with operations spanning more than 50 countries. The company offers a
comprehensive portfolio of services, including consulting, system
integration, application development and management, infrastructure
services, and business process outsourcing. NTT DATA serves clients across
various industries, including finance, healthcare, manufacturing,
telecommunications, and governments throughout the world.
You can also apply for
General Electric Remote Jobs 2024 – Equity Analyst – Experienced: Click here
Work From Home Jobs at MEAWW – Sub Editor – Freshers: Click here
KG Invicta Walk in Drive – AP Executives – Freshers: Click here
Job Opportunity at NTT Data: Job
Details
Role
Field Support Engineer
Qualification
Bachelor’s degree in Information Technology or Computing
Experience
0-3 Years
Location
New Delhi
Website
www.nttdata.com
Job Description
Responsibilities
Ensure that the assigned infrastructure at the client site is
configured, installed, tested and operational
Ensure that any software that is part of the solution is
installed and configured according to client requirements
Proactively identify problems and errors as they occur and log
such incidents in a timely manner with the required level of
detail
Liaise with all stakeholders including client IT environments,
carriers and NTT colleagues to expediate diagnosis of errors and
problems and to identify a resolution
Investigate first line support calls assigned and identify the
root cause of incidents and problems following knowledge
articles
Respond to and diagnose all alerts, escalate to L2 Field
Engineer when unable to resolve within the stipulated time
Ensure incidents are updated with progress and resolution
details in a timely manner using the required platform
Ensure the efficient and comprehensive resolution of incidents
and requests
Apply tools, techniques and processes to track, log, report on
and correct configuration items, components and changes
Investigate problems in systems, processes and services and
assists with the implementation of agreed remedies and
preventative measures
Provide first line remote and onsite technical support to
clients
Provide first line field engineering services to clients
Report and escalate issues to 3rd party vendors if necessary
Follow the required handover procedures for shift changes to
ensure service continuity
Skills Required
Excellent communicate skills, both verbal and written
Ability to plan activities and projects well in advance, and
take into account possible changing circumstances
Ability to maintain a positive outlook at work
Ability to work well in a pressurised environment
Ability to work hard and put in longer hours when it is
necessary
Ability to apply active listening techniques such as
paraphrasing the message to confirm understanding, probing for
further relevant information and refraining from interrupting
Ability to adapt to changing circumstances
Ability to place client at the forefront of all interactions,
understanding their requirements and creating a positive client
experience throughout the total client journey
How to Apply for Job Opportunity at NTT Data?
Candidates can click on the “Apply Now” button below
which will take them to the official career page and then they may follow
below below-mentioned Steps to Apply in NTT Data Careers webpage.
Click “Apply Now” button on career webpage
Scroll Down and fill the details as asked and Click “Submit Application” button.
Apply Now for the role of Field Support Engineer at NTT Data
Job Opportunity at NTT Data: FAQ
What is a field support engineer?
As a field support engineer, you most often work in technical or
electronics fields or the software industry. For that reason, your
specific job duties vary but typically include researching technical
issues for a customer, filing reports on technical incidents, and
following up on customer questions.
What is the salary of Field Support Engineer at NTT Data?
Field Support Engineer salary at NTT DATA ranges between ₹1.3 Lakh to ₹6.5 Lakhs per year.
Is NTT DATA a good company?
NTT DATA is one of the top ten global IT services providers.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes
only. This information has been sourced from the official site of the
organization. We do not provide any Recruitment guarantee. Recruitment is
to be done as per the official recruitment process of the company. We
don’t charge any fee for providing this job Information.
%20(1).png "Job Opportunity at NTT Data")
