Sutherland Jobs for Freshers | Customer Support | 8 July to 14 July

Sutherland Jobs for Freshers, Sutherland is conducting Walk in interviews for 12 Pass, and Any Graduate candidates for filling
in the job vacancies for the roles of Customer Support role.

The Walk in Drives are conducted in Hyderabad, Mumbai, Bhopal, Kochi, and Chennai between 8 July to 14 July 2024Freshers are eligible to apply for the
jobs. Read below for more details on Sutherland Careers.

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Sutherland is a multinational business process outsourcing (BPO) and
technology-enabled services company. The company has presence in over 40
countries, serving clients across various industries, including technology,
healthcare, finance, telecommunications, and retail. The company offers a wide
range of services, including customer service, technical support, sales,
back-office processing, and digital transformation solutions. Sutherland
leverages advanced technologies such as artificial intelligence, automation,
and analytics to optimize processes and improve business outcomes for its
clients.

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Sutherland Jobs for Freshers: Job Description
RoleCustomer Support Associate, AR Calling
Qualification12 Pass, Any Graduate, Any Postgraduate
Experience0 – 4 years
LocationHyderabad, Chennai, Mumbai, Kochi, Bhopal
Websitewww.sutherlandglobal.com


Walk-in-Interview Details

    Responsibilities

  • Handling customer queries and assisting customers in resolving their
    issues via call, chat, or email.
  • Ability to read and understand the process documents provided by the
    customer
  • Analyze the insurance claims and process as per standard operating
    procedures
  • Understand and calculate the patient’s responsibility and perform
    insurance calculations
  • Familiarize, navigate multiple client applications and capture the
    necessary information to process insurance claims

    Skills Required

  • Ability to learn quickly and embrace change
  • Strong communication skills in English
  • Ability to Understand process knowledge quickly and efficiently
  • Adaptable and flexible
  • Ability to work well in a team
  • Comfortable multi-tasking in a high-energy environment.
Chennai – Non Voice – (0-5 years)
Date & Time
9th July – 13th July , 9.30 AM – 5.30 PM

Venue
Gateway Office Parks, A1, GF, 16, Grand Southern Trunk Rd,
Perungalathur, Tamil Nadu 600063

Contact
Divya

Hyderabad – International Voice Process – (0 years)
Date & Time
1st July – 10th July, 12.00 PM – 3.00 PM

Venue
7th Floor, Sutherland, Divyasree building, Manikonda, Hyderabad,
Telangana 500089

Contact
Rachana 
Bhopal – International Customer Support – (0-1 years)
Date & Time
8th July – 14th July, 12.00 PM – 3.00 PM

Venue
Sutherland Global Services Private Limited Trade Pavilion Building,
Plot No U 1 Emc IT Park Campus, Badwai Gandhi Nagar, Bhopal, Madhya
Pradesh 462033

Contact
Nikita Mirchandani ( 7089367699 )

AR Calling – Hyderabad

   Roles & Responsibilities

  • Reviewing and analyzing claim form 1500 to ensure accurate billing information.
  • Utilizing coding tools like CCI and McKesson to validate and optimize medical codes.
  • Familiarity with payer websites to verify claim status, eligibility, and coverage details.
  • Expertise in various medical specialties such as cardiology, radiology, gastroenterology, pediatrics, orthopedics, emergency medicine, and surgery.
  • Proficiency in using CPT range and modifiers for precise coding and billing.
  • Working with Clearing House systems like Way star and other e-commerce platforms for claim submissions.
  • Conducting voice-based communication with payers and medical staff to resolve billing discrepancies and facilitate claims processing.

    Skills required:

  • Minimum of 2 years of experience in physician revenue cycle management and AR calling.
  • Basic knowledge of claim form 1500 and other healthcare billing forms.
  • Proficiency in medical coding tools such as CCI and McKesson.
  • Familiarity with payer websites and their processes.
  • Expertise in specialties including cardiology, radiology, gastroenterology, pediatrics, orthopedics, emergency medicine, and surgery.
  • Understanding of Clearing House systems like Way star and e-commerce platforms.
  • Excellent communication skills.
  • Should be a Graduate.
  • Comfortable to Work in Night Shifts.
  • Ready to join immediately or 15Days NP.

Hyderabad – AR Calling – (0 years)
Date & Time
11th July – 14th July , 10.00 AM – 2.30 PM

Venue
Divya Sree Building Lanco Hills 7th Floor Opposite to Sutherland building Manikonda Hyderabad, 500089

Contact
Esha Shrivastava  ( 9963136843 )

To apply for job in Sutherland and scheduling interviews in Mumbai and Kochi
interested candidates can send their resumes to the following mail.

Mumbai – Customer Support Representative – (0 years)

Send your resumes at

Mahima.lohia@sutherlandglobal.com

Kochi – Customer Support Associate – (0-3 years)

Send your resumes at
amal.krishna@sutherlandglobal.com

How to Apply for Sutherland Walk in Interview?

Candidates have to attend the Walk-in Interviews on the dates and Venues
as provided in the tables above. There is no need to register for the
interviews. Candidates must carry the following documents to the
interviews.
  • Updated resume
  • Original Aadhar card
  • Photocopy of Aadhar card
  • Vaccination Certificate

Walk in Interview Jobs in Sutherland: FAQ

What is the salary of a Customer Support Associate at Sutherland?

The salary of a Customer Support Associate at Sutherland can range
between â‚¹ 1.5 to 3.25 Lacs per year for candidates with experience
of 0 – 3 years in Chennai.

What is the salary of an Associate International Semi Voice Process at
Sutherland?

The salary of an Associate International Semi Voice Process at Sutherland
can range between â‚¹ 2.75 to 4 Lacs per year for candidates with
experience of 0 – 3 years in Hyderabad.

What is the salary of a Claims Executive at Sutherland?

The salary of a Claims Executive at Sutherland can range between â‚¹
3.5 to 6 Lacs per year for candidates with experience of 1 – 5 years in
Bangalore.

What is the salary of a AR Calling at Sutherland?

The salary of a AR CAlling at Sutherland can range between 2.75 – 3
Lacs P.A. per year for candidates  in Hyderabad.

What is the Sutherland hiring process?

Sutherland interview process has three rounds of tests.
1. HR Round
2. Operation Manager Round
3. Voice and Accent Assessment 

Is Sutherland a BPO or IT company?

Sutherland is a multinational BPO company.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes
only. This information has been sourced from the official site of the
organization. We do not provide any Recruitment guarantee. Recruitment
is to be done as per the official recruitment process of the company. We
don’t charge any fee for providing this job Information.

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