Walk in Interview in Genpact | Customer Service | 20 June to 22 June

Walk in Interview in Genpact, Genpact is conducting Walk-in Drives to
hire for the job role of Customer Service and Finance & Accounts for candidates with Any Graduate and Any Postgraduate Degree. The Walk in Interviews are being conducted in Hyderabad, Jaipur, New Delhi, and Jodhpur. Interested candidates can attend the Walk
in Drives from 20 June to 22 June 2024. Detailed job information and
eligibility criteria are provided below.

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Walk in Interview in Genpact logo

Genpact is a multinational BPO services firm that specializes in digital
transformation, outsourcing, and business process management. The company has
operations spanning more than 30 countries. Genpact offers an exhaustive range
of services, including finance and accounting, procurement, supply chain
management, analytics, and digital solutions, catering to clients across
various industries such as banking, insurance, healthcare, manufacturing, and
technology.

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Walk in Interview in Genpact: Job Details
RoleCustomer Service, Finance & Accounts
QualificationAny Graduate, BCom, BBA, BMS, MCom, MBA, PGDM
Experience0 – 5 years
LocationHyderabad, Jaipur, New Delhi, Jodhpur
Websitewww.genpact.com



Walk-in-Interview Details

Customer Service – Hyderabad, Jaipur, New Delhi

Qualifications required – Any Graduate

Responsibilities

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account
    for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and
    analysis.
  • Responsible to showcase proven work ethic, with the ability to work well
    both independently and within the context of a larger collaborative
    environment

Skills Required

  • Graduate (Any Discipline)
  • Freshers are eligible (fluency in Hindi and English is mandatory)
  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer-centric approach
  • Excellent proficiency in written English and with a neutral English
    accent
  • You should be able to work on a flexible schedule (including weekend
    shifts)

    Hyderabad – Customer Service – (0-3 years)
    Date & Time
    21st June, 10.30 AM – 1.00 PM

    Venue
    Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079

    Jaipur – Claims Processing – (0-3 years)
    Date & Time
    20th June, 11.30 AM – 2.00 PM

    Venue
    Plot No 1, Jawahar Lal Nehru Marg, near Venkateshwara Temple, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017

    New Delhi – Customer Service – (0-2 years)
    Date & Time
    22nd June, 10.00 AM – 4.00 PM

    Venue
    Constantia Auditorium; YWCA Delhi; 38, Hanuman Rd, Hanuman Road Area, Sansad Marg Area, New Delhi, Delhi 110001

    Finance & Accounts – Jodhpur

    Qualifications required – BCom, BBA, BMS, MCom, MBA, PGDM (Finance)

    Responsibilities

    Accounts Payable
    • Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment
    • Eloquent and demonstrate basic Accounts payable process concepts 3 way match, PO, NON PO, GRN etc.,
    • Experience in PO, non-PO and Utilities Invoice processing
    • Experience in invoice auditing and payment processing.
    • Experience in SAP/Navision/Or other ERP for processing.
    Record to Report
    • Month End Closing process.
    • Reconciliations (Key & Non-Key)
    • ERP – SAP / Blackline/ HANA Ariba s4, HRC High radius
    • Standard & recurring J/Es (incl. accruals, prepaid, deferrals, leases)
    • Nonstandard J/Es (incl accruals, prepaid, deferrals)
    Cash Applications/ Collections
    • The cash specialist will be responsible for posting payments from various lockboxes to the customer accounts
    • The specialist will also be responsible for research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts
    • Collect the delinquent amount from the customer over the phone or take promises from them on making the payment

    Skills Required

    • Excellent written & verbal communication skills with the ability to communicate clearly in all levels within the organization.
    • Working knowledge in MS Office (especially in Excel).
    • Working knowledge in Concur is preferable. 
    • Attention to details.
    • Ability to handle varied volumes of workloads and to meet targets and deadlines on time 

    Jodhpur – Finance & Accounts – (0-5 years)
    Date & Time
    22nd June, 11.00 AM – 2.00 PM

    Venue
    Genpact, Cyber 7 , Cyber Park, Near The Book Cafe, Basni, Jodhpur

    How to Apply for Walk in Interview in Genpact?

    Candidates have to attend the Walk-in Interviews on the dates and Venues
    provided in the tables above. There is no need to register for the
    interviews. Candidates must carry the following documents to the
    interviews.
    • 3 copies of updated resume
    • 3 Passport size photographs
    • Original Aadhar card
    • 2 copies of Aadhar card

    Walk in Interview in Genpact: FAQ

    What is the salary of a Customer Service at Genpact?

    The salary of a Customer Service at Genpact ranges between 1.5 – 3 lakhs
    per annum.

    What is the salary of a Finance & Accounts role at Genpact?

    The salary of a Finance & Accounts role at Genpact ranges between 2 – 5 lakhs per annum.

    What is the Role of a Customer Service?

    Customer service is responsible for handling customer queries and
    concerns.

    How many rounds are there in Genpact job interview?

    Generally there are three rounds of interview in the Genpact job
    interview process. First there will be an online assessment. The
    candidates who have cleared the first round will be able to appear for
    Technical interview and HR interview rounds.

    Does this job require working at Night Shifts?

    Yes. Candidate should be comfortable working Nightshifts including
    weekend shift work.

    Disclaimer

    The Recruitment Information Provided above is for Informational
    Purposes only. This information has been sourced from the official
    site of the organization. We do not provide any Recruitment guarantee.
    Recruitment is to be done as per the official recruitment process of
    the company. We don’t charge any fee for providing this job
    Information.

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